Job Description
For our client, we are looking for an experienced IT Support Technician , immediately operational, autonomous, and with solid experience in IT support within a demanding environment in Zurich.
Key Responsibilities
- Provide technical support to users and resolve IT incidents.
- Diagnose and resolve hardware, software, and connectivity issues.
- Install, configure, and maintain workstations and peripherals.
- Provide support for Windows, Microsoft 365, Outlook, Teams, and business applications.
- Manage user accounts, access rights, and authentication issues.
- Document interventions in the ticketing system and *escalate* complex incidents to L2/L3 teams.
- Contribute to the continuous improvement of IT procedures and standards.
Profile
- Experienced IT professional with a minimum of 10 years of experience in L1 IT support.
- Excellent knowledge of Microsoft / Windows / Microsoft 365 environments.
- Proven experience in a demanding or critical professional environment.
- Strong autonomy, accuracy, service orientation, and excellent troubleshooting skills.
- IT certifications, ideally Microsoft, are an advantage.
- English: C1 minimum – mandatory.
- German: C1 minimum – mandatory.
- No management responsibilities required.
Position
- Workload: 100%
- Location: Zurich, Switzerland
- Work environment: On-site
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IT Support Technician in Zürich Arbeitgeber: Data Conversion Service SA
Nous sommes fiers d'être un employeur de choix, offrant à nos employés un environnement de travail dynamique et collaboratif à Genève. En tant que Technicien électronique de puissance junior, vous bénéficierez d'opportunités de développement professionnel tout en contribuant à des projets innovants dans le domaine des convertisseurs de puissance. Notre culture d'entreprise valorise la formation continue et l'épanouissement personnel, garantissant ainsi une expérience enrichissante et significative pour tous nos collaborateurs.
Kontaktdaten:
Data Conversion Service SA Recruiting-Team
