We are Datadog's in‑house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a trusted technical advisor for our partner channel, supporting a variety of technical initiatives such as cloud migration, application modernization, and DevOps transformation. The PSA works closely with Datadog’s Director of Partner Solutions Architects and is aligned to our Channels & Alliances business segment. We operate as a hybrid workplace to create a work‑life harmony that best fits our employees.
Fähigkeiten, Erfahrung, Qualifikationen, Wenn Sie für diese Stelle geeignet sind, dann bewerben Sie sich noch heute.
What You’ll Do
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources
- Participate in periodic joint business planning and review sessions with partner technical teams
- Collaborate internally to support partner technical initiatives such as end‑customer demonstrations, proofs of value, enablement workshops, and coaching on lead practices
- Advocate on behalf of partners’ technical concerns with Datadog internal teams, helping bring those concerns to resolution
- Analyze and understand partner service offerings and recommend ways to enhance their value through adoption of Datadog features
- Collaborate with product management, engineering, and technical services to identify and prioritize new features and capabilities
- Continuously curate and evolve best practices for Datadog platform adoption and success
- 10–15 years of experience in a customer or partner‑facing technical role
- Hands‑on experience in at least two of the following areas: Observability (Datadog, Splunk, AppD, New Relic, Dynatrace); Public Cloud (AWS, Azure, GCP, Alibaba); Containerization (Docker, Kubernetes, OpenShift, Cloud Foundry); Dev/Scripting (Python, Javascript, Ruby, Perl, PHP, Go); Config Management (Terraform, Ansible, Puppet, Chef); CI/CD (Jenkins, Gitlab)
- Solid technical grounding in IT development and/or operations with a passion for learning
- Self‑starter with solid business acumen and the ability to articulate Datadog value from server room to boardroom
- Confident presentation skills
- Previous experience working in a technical role for or supporting channel partners (Systems Integrators, xayajpt Managed Services Providers)
- Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM)
- Experience with root‑cause analysis, troubleshooting, and debugging
- Best‑in‑breed onboarding
- Generous global benefits
- Intra‑departmental mentor and buddy program for in‑house networking
- New‑hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Inclusive workplace culture
We understand not everyone will meet all of the above qualifications on day one. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
