Junior Customer Growth Manager (m/w/d)

Job Description:

Responsibilities

• You are responsible for your own small and/or mid-size client portfolio (depending on experience) with the goal of increasing net retention.
• You qualify customers based on upselling potential, conduct product demos independently, and build long-lasting business relationships.
• You work closely with decision-makers or founders of fast-growing businesses, demonstrating urgency, action orientation, and business acumen.
• You identify customer challenges, conduct escalation meetings, and mediate solutions to minimize risks.
• You renew customer contracts, prepare quotations, and negotiate prices.
• You analyze customer behavior and suggest measures to maximize the value of DataGuard\’s product portfolio.
• You generate customer success stories, foster exchanges, and share best practices.
• You collaborate with internal teams such as marketing, sales, product, and support to ensure a seamless customer experience.
• You work towards clear revenue targets to measure your success.
• Enjoy the freedom, trust, and tools needed to make an impact in a purpose-driven company.
• Benefit from a competitive salary, flexible working hours, and benefits focused on health, family, and sustainability.
• Secure and future-proof employment in a professional atmosphere with the dynamics of a growing scale-up.
• Opportunities to develop into a mentoring role to empower future talent.
• Budget and possibility to develop existing or new skills.
• Take on significant responsibility and actively shape the future of PIC (Privacy, InfoSec & Compliance).

Profile:

• You have completed studies in economics, social sciences, technical business administration, or a related field.
• You are a strong communicator, enjoy talking prices, conducting product demos, and moderating meetings.
• You are proactive, independent, good at prioritizing tasks, and a team player.
• Interest in Privacy, InfoSec, and Compliance topics – we provide the necessary knowledge to protect data.
• Experience with software products and development – we build products based on customer needs and regulatory changes.
• Eager to work in a fast-paced, dynamic environment with evolving processes and tools.
• Excellent German (C2) and English skills, both written and spoken.
• Team-oriented, action-driven, customer-focused.

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