IT System Administrator (fmx)

Our Story :

At DECK 13 Interactive were more than just a game development studio we were a diverse passionate community of creators dedicated to crafting unforgettable gaming experiences. Since our founding in 2001 in the heart of Frankfurt Germany weve been pushing the boundaries of whats possible in PC and console games. Now part of the PulluP Entertainment group our team of around 100 talented professionals continues to shape the future of gaming. Were the minds behind titles like Lords of the Fallen The Surge series and Atlas Fallen known for their rich worlds and immersive gameplay. But we believe the best games are still ahead of us and thats where you come in.

Your mission includes :

Act as a first point of contact for all IT related tasks

Configure new computer hardware and software / perform upgrades and configuration of desktop related peripherals and network components

Maintain companys IT infrastructure

Set up and manage user accounts and permissions

Manage the hardware and software asset inventory

Troubleshoot connectivity issues

Document procedures and maintain the existing documentation

Your Toolkit :

Strong knowledge of Windows and Linux operating systems

Experience with Google Workspace Microsoft Entra ID Cisco Sophos

Solid IT infrastructure knowledge (Servers Switches Routers Firewalls VPN Wi‑Fi)

Minimum 2 years of IT Support / Helpdesk experience

Minimum 2 years of experience in installing diagnosing troubleshooting and repairing computer hardware and software on PCs servers and related equipment

Very good English skills both written and spoken

Strong organizational skills with a high degree of independence flexibility and ability to work under pressure

Flexibility to come to our office in Frankfurt am Main at least 4 times per week

Passion for games

Power-Ups You Receive :

A modern centrally located office in Frankfurt Germany (near Messe)

Free language courses to help you expand your skills

Monthly allowances for remote working and gym memberships

A monthly allowance for the Deutschlandticket to ease your commute

Tax-free Probonio vouchers available every month

Free access to an online mental health platform (Bloom) to support your well‑being

Opportunities for career growth with a yearly learning & development budget

28 days of paid vacation plus the 24th and 31st of December off

Our Commitment to Inclusivity :

DECK 13 Interactive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of gender race ethnicity religion sexual orientation age disability or any other characteristic that makes you unique.

We believe that diverse teams create the best games and were dedicated to building a workplace where everyone can thrive.

Employment Type : Employee

Experience : years

Vacancy : 1