Field System Engineer (X-ray Detectors) in Baden

pDECTRIS is a successful and expanding high-tech company that develops and produces X-ray and electron detectors. Our detectors are used worldwide in large-scale research facilities and in industry. Their unique properties enable scientific breakthroughs in life sciences and material sciences. Our more than 170 employees are located in Switzerland, the United States and Japan. At DECTRIS, we combine innovation and development with agile industry practices. As a spin-off of the Paul Scherrer Institute and by focusing on the needs of our customers, we are able to combine scientific excellence with qualified service and industrial know-how. /p h3Your Tasks /h3 ul liProvide advanced technical support for DECTRIS detector systems (remote and on-site) /li liAnalyze, debug, and fix complex software and hardware issues /li liCommission detector systems and provide integration support /li liPerform diagnostics and repairs at DECTRIS and at customer sites /li liDevelop scripts, tools, and procedures to improve customer support /li liClearly communicate technical topics to non-experts and experts alike /li liCollaborate closely with RD, product management, applications, and sales /li liWillingness to travel internationally up to 20% /li /ul h3Your Skills /h3 ul liBachelor, Master orPhD degreein engineering, computer or natural sciences, or equivalent years of experience in industry /li liProgramming/scripting experience, mainly Python /li liComfortable using Linux /li liAbility to train customers by breaking down the complexity of our systems into understandable concepts /li liHands-on, solution-oriented mindset with no fear of unfamiliar systems /li liComfortable working with tools, lab equipment, and real hardware /li liLogical and analytical problem solver who can also improvise when needed /li liCurious, fast learner who takes initiative and responsibility /li liReliable team player who can work independently when required /li liStress-resistant, flexible, and comfortable in customer environments of different cultures /li liFluent in English; German or Chinese is a plus /li liDriving license (B) /li /ul h3We Offer /h3 ul liA successful and growing high tech company in an international, scientific environment /li liTo jointhe global leader in HPC X-ray detectors for science and industry. Our Developers design cutting-edge detectors to support thestate of the art science and technology /li liAn international work environment formed by more than 170 experienced engineers, scientists and other professionals.The company languages are German and English /li liExcellent, flexible working arrangements to enable professional development and personal life balance /li liAn attractive working environment: modern infrastructure with wheelchair-accessible rooms, small fitness room, underground car park, subsidised meals, free snacks and drinks, various company events, internal and external training, home office options, after-work beers and other joint leisure activities /li /ul h3Support Team /h3 pThe DECTRIS Support Commissioning Team is the interface between our products and the customers at the synchrotron, in the laboratory and in industry. Weanalyze and solve problems in soft- and hardware, support our customers in the use of our high-end detectors, train users and partners in the use and integration of our detector systems, and bring customer feedback about existing products to the company. To achieve this, we work closely with our subsidiaries, product management, application scientists, development, production and sales on an interdisciplinary basis. With the combination of a broad technical and scientific understanding as well as customer-oriented thinking, we want our customers to get the best out of their DECTRIS products and services. /p #J-18808-Ljbffr