Global System Engineer / Integration Specialist Radiology Solutions (m/f/d) (m/w/d)

Global System Engineer / Integration Specialist Radiology Solutions (m/f/d) JR104906 Do you want a job with a purpose?And do you want to make healthcare safer, better and more reliable?Join our Team!We areDedalus HealthCare, a major player of healthcare software solutions, located in Vienna. We are looking for passion and highly motivated individuals that desire to be part of something big.With us, each individual employee assumes responsibility and actively contributes to the success and growth of our company.We strongly believe that the more we promote and challenge our employees, the more we achieve as a company. We accompany and develop you individually so that you can reach your full potential.Does that soundinteresting?- Then we are looking for you for our team in Vienna as aGlobal System Engineer / Integration Specialist Radiology Solutions (m/f/d) – Home office possibleAs Global System/Integration Engineer in the global DIIT Transition and Launch team, you will be a technical expert on PACSonWEB, a cloud-native PACS. Working closely with regional teams, you will provide advanced technical support for complex projects and escalated issues, helping them become self-sufficient.Key responsibilities include offering third-line support, participating in integration and migration projects, and monitoring the PACSonWEB cloud infrastructure. You will collaborate with product management, R&D, and third-party vendors to ensure serviceability, scalability, and seamless integration. Additionally, you will drive operational improvements, enhance team tools, and refine documentation. As a crucial part of the team driving PACSonWEB\’s exponential growth, you will play a vital role in supporting its successful worldwide rollout. Your new role: * Support and monitor the PACSonWEB cloud Infrastructure. * Train regional teams to help them become proficient and stand alone. * Provide technical support for the regions for 1st or complex PACSonWEB implementations. * Provide 3th level support to the regions. * Provide input to product management and R&D concerning serviceability and scalability. * Define, test and document integration and installation strategy. * Participate In project scoping for PACSonWEB Integrations and migrations. * Contribute to the team\’s toolset by improving or creating tools and documentation. Your skills: * Bachelor or Master in ICT and/or informatics; or equally experienced * Minimum 2 years experience, but consideration will be given to the right candidate * PACS / RIS System experience is a plus * Strong interpersonal skills and customer service focus * Fluency in English (verbal and written) * Good knowledge of Windows Operating Systems * Knowledge of Networking (TCP/IP, DNS, load balancers, firewalls, ) * Knowledge of relational database management systems (MSSQL, Postgres) * Knowledge of server hardware * Knowledge of scripting (PowerShell, Javascript) and SQL preferred * Experience with Cloud environments preferred * Knowledge of AWS is a plus * Positive attitude, proactive, self-starter, both action and results oriented * Well-developed analytical, diagnostic and problem resolution skills * A strong team player, maintaining a high level of quality in a challenging environment * Continuous learning orientation; keeping aware of new and emerging technologies * Willingness to travel and work out of hours if required. * Strong communication skills, troubleshooting skills and able to self-direct We offer you: * All the advantages of an established, international company * You are part of a first-class, creative and innovative team * Company cell phone with dual sim (Android or iOS) also for private use * Complete hardware and software equipment for comfortable working in your home office * You have creative leeway and a high degree of influence on your work * Flexible working hours and the possibility of working from home * The option to attend conferences, training and technology certifications * You can actively shape the visions and goals of the product The minimum salary for this position is EUR 60.000,– gross per year (38.5 working hours) according to the IT-collective agreement in Austria, an overpayment plus bonus arrangement depending on qualification/experience is self-evident for us.Be part of our innovative power and shape the future with us! #teamdedalus #together4success #dedalusgroupWe are looking forward to receiving your online application!Dedalus HealthCare Ges.m.b.H.Human ResourcesQuartier Belvedere CentralGertrude-Fröhlich-Sandner-Straße 1A – 1100 Wien Dedalus produces, distributes, implements and maintains complex, technologically advanced and innovative IT solutions for hospitals, rehabilitation clinics, psychiatric clinics and diagnostic facilities such as radiology and cardiology.These IT solutions support all essential processes of administration, documentation, workflow control and audit-proof archiving of data and documents in health care companies. Founded in Florence in 1982, the Dedalus Group is the leading provider of healthcare and diagnostic software in Europe and one of the largest in the world.