Senior Product Operations Manager, FinCrime

Overview

Senior Product Operations Manager, FinCrime at Deel. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform and supports every worker type in 150+ countries.

Deel is among the largest globally distributed companies, with a team of 6,000 across more than 100 countries.

About the job

As a Senior Product Operations Manager, you will play a crucial role in establishing strong connections between our product and user-facing teams. Working with Product Managers, you will lead the development of new features, improve existing features, and shape product processes. You will collaborate with support, sales, and success teams to ensure a seamless feedback loop for continuous product improvements. You will directly engage with users to gain insights into use cases and challenges and integrate those into the product. This is a cross-functional role pivotal to Deel’s scaling efforts.

Responsibilities

• Lead large-scale cross-functional projects focused on product improvement, innovation, and user experience enhancements.
• Collect, quantify, and prioritize product-related challenges for consideration by product and engineering teams.
• Contribute to building and shaping the product by solving conceptual problems and driving solutions.
• Drive major company launches and global rollouts, ensuring successful product deployments.
• Dive deep into data and analyze user feedback to derive actionable insights for product improvements.
• Identify root causes of issues and develop effective solutions.
• Design and implement complex operational systems and processes to optimize product operations.

Requirements

• Minimum of 5–7 years of experience in product operations roles working closely with product and engineering teams.
• Solid experience in Compliance, FinCrime, or a highly regulated field.
• Strong analytical skills and a data-driven mindset.
• Passion for delivering exceptional user experiences and understanding complex products and use cases.
• Proficiency in data analysis and using insights to drive product enhancements.
• Ability to empathize with user problems and translate them into product decisions.
• Strong multitasking skills and the ability to manage multiple priorities.
• Hands-on, detail-oriented, problem-focused mindset with a can-do attitude.
• General technical knowledge of software development processes; experience designing/building payment systems is a plus.
• Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and strong presentation skills.
• Experience in a fast-paced, product-driven tech company; payroll experience is a plus.

Total Rewards

Competitive pay with scalable benefits and perks that reflect a commitment to inclusivity and access for all. Includes stock grant opportunities dependent on role, status, and location; remote work flexibility with optional WeWork access.

Equal Opportunity

Deel is an equal-opportunity employer that values diversity and encourages applications from qualified candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability, pregnancy, or other legally protected characteristics. We provide accommodations on request for applicants with disabilities.

Additional

Deel uses Covey as part of our hiring and promotional processes. Some features may qualify as Automated Employment Decision Tools under applicable regulations. For New York City positions, Covey usage complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about data protection, please view our Privacy Policy.

#J-18808-Ljbffr