Senior Director, Local Shops Commercial (all genders)

About the opportunity

Be part of redefining how customers experience quick commerce. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world.

Want to be a Hero? Join one of the leading global online food ordering and delivery marketplaces! We are on the lookout for a Senior Director, Local Shops Commercial (f/m/d) to lead the Quick Commerce Commercial team on our journey to always deliver amazing experiences.

Your mission:

• You lead the Local Shops Commercial team in our global headquarters and are responsible for the category performance of local stores across our market. You are part of the global Quick-Commerce leadership team and take an active role in setting up the team, culture, ways of working, and development of the team.

• You work closely with the Local Shops regional and local teams across our markets to set trading strategies (assortment, price, promo) with our retail partners to drive sales and profit.

• Youadvise Delivery Hero brands on developing strategic approaches to make significant and lasting improvements to their performance and to tackle difficult issues and serious challenges.

• You support our markets hands-on in implementing trading strategies and driving top line growth, sharing best practices across regions and always raising the bar.

• Youhelp our brands to analyse threats and opportunities in the surrounding business environment and manage and sustain growth to maximise revenue.

• Together with your team and our data analysts, you develop and deliver reports and presentations (including up to C-level stakeholders) to communicate recommended approaches and influence our global commercial strategy.

• You work closely with product/tech and data teams to define and develop all necessary reporting, data models, tools and products to drive category performance in local stores.

What you need to be successful

• You gained 10+ years experience, including either experience in an online marketplace business and/or (grocery) retail commercial roles, with 4+ years experience in a leadership / team management capacity.

• You have a strong customer centric mindset and genuine interest in retail (particularly groceries) and marketplace business models.

• You have a strong ability to analyze, synthesise, and translate large volumes of data into strategies and actions.

• You have a high level of competence and credibility to influence strategic decisions at all levels of the organization and across different cultures.

• You are confident working closely with data and product teams.

• You have knowledge and experience in retail category management or an online marketplace business.

Nice to have – Ecommerce / Consulting background.

Who we are

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you\’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

What\’s in it for you

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week.

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service.

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy.

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts, Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leadingdelivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring – therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You\’re welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring – therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You\’re welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

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