Clinical Education Specialist in Zürich

Job Description:

PURPOSE

The Clinical Education Specialist develops and manages high-quality clinical education content aligned with Nobel Biocare's portfolio and customer needs. Working with clinical experts and cross-functional teams, the role turns complex information into clear, reusable learning assets for in-person, digital and blended education. It supports structured learning journeys, global content activation and asset lifecycle management through strong writing, coordination and project management.

ACCOUNTABILITIES

Educational content and asset development

• Develop and update presentations, clinical cases, videos, webinars, e-learning and supporting materials.
• Turn complex clinical, scientific and product information into clear, practical learning content.
• Adapt content for different audiences, levels, channels and formats.
• Explore innovative delivery using AI, virtual reality and emerging technologies.
• Create modular content for reuse across courses, campaigns and markets.
• Coordinate development with clinical experts and cross-functional partners.

Content quality, governance and lifecycle

• Ensure assets are accurate, referenced, compliant and aligned with approved messaging.
• Manage reviews, approvals, version control and file storage.
• Maintain templates and guidelines for consistent content production.
• Identify gaps, duplication and outdated content, and plan action.
• Manage content access and updates across platforms and repositories.

Learning journeys and global enablement

• Build learning journeys aligned with customer needs and clinical competencies.
• Support local adaptation of global content while protecting core messages and standards.
• Guide speakers and teams on audience, use and learning outcomes.
• Support effective use of learning platforms and content repositories.

Educational activity support

• Support selected in-person, online and hybrid activities, ensuring content and speaker readiness.
• Coordinate content timelines across launches, campaigns and courses.
• Develop accurate, engaging course descriptions, agendas and promotional copy.

Continuous improvement

• Use learner feedback and stakeholder input to improve content and experiences.
• Use CRM and platform data to track engagement, outcomes and proportionate ROI.
• Monitor education and digital learning trends to improve formats and delivery.
• Maintain content inventories and status tracking for clear prioritization and planning.

Job Requirements:

KNOWLEDGE, SKILLS & EXPERIENCE

Critical Knowledge and Qualifications:

• Relevant degree in dentistry, medicine, life sciences, education or communications.
• Understanding of dental procedures, digital workflows and clinical evidence.
• Knowledge of adult learning or instructional design is an advantage.
• Knowledge of healthcare and medical device compliance requirements.
• Excellent written and spoken English.
• Willingness to travel.

Critical Skills/technical know-how:

• Strong writing, editing and content-structuring skills.
• Ability to create presentations, videos, webinars, e-learning and documents.
• Strong project coordination, review and version-control skills.
• Effective collaboration with clinical experts and cross-functional teams.
• High attention to accuracy, consistency and quality.
• Microsoft Office proficiency and familiarity with learning and content platforms.

Critical Experience:

• 3-5 years in clinical education, medical communications, training or content development within dental or medical devices.
• Experience developing clinical or scientific educational content.
• Experience coordinating experts and cross-functional stakeholders.
• Digital learning or multi-channel content experience is an advantage.
• Experience in an international, fast-paced environment.

COMPETENCIES – Essential for the role

• Content development and learning design
• Planning, organization and attention to detail
• Collaboration and stakeholder management
• Initiative and ownership
• Clear written and verbal communication
• Adaptability and continuous improvement

CRITICAL SUCCESS FACTORS AND KEY CHALLENGES

• Balance clinical accuracy, learning quality, business relevance and speed.
• Turn complex expert input into clear, scalable learning assets.
• Maintain consistency and version control while enabling local adaptation.
• Prioritize high-value needs and drive timely delivery.

#J-18808-Ljbffr