Business Transformation Consultant - Organizational Transformation (m/w/d)

Business Transformation Consultant – Organizational Transformation (m/w/d)

We Dream . We Do . We Deliver .

About Merkle

Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of our approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science, Merkle delivers holistic, end-to-end experiences that promote growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a „Leader“ by top industry analyst firms in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit .

As a Business Transformation Manager, you will be reporting to our VP of Business Consultancy Services.

This role offers a hybrid work mode. Depending on the project scope, being onsite at the client might be a part of the role.

Job Description

• You are an expert in consulting our clients along all phases of the project: from defining the initial vision and translating broad challenges into a specific roadmap, transformation programs, and preparing the implementation, considering complex challenges, and creating comprehensible business cases for them.
• As a lead consultant, you are responsible for the development of business strategies, considering the end customer, organizational and technology perspectives. You take on the strategic development of national and international clients and develop concrete recommendations for action based on your analysis of the relationship between business goals, content, customer data, technology, media, and processes.
• You lead interdisciplinary teams in large and international pitches and consulting projects with joy and confidence to the customer’s benefit.
• Our clients perceive you as a thought leader in business transformation – you fill this scope with joy and great professional confidence.
• Together with the team of highly qualified and experienced strategy consultants, you develop our business consulting services.
• You advise clients holistically on sales, marketing, and communication strategies, considering organizational factors, processes, and business management with your excellent understanding of organizations, operating models, technology, and commercial strategy.
• You have a comprehensive view of communication approaches and measures and a thoughtful understanding of the strategic positioning of companies/brands/people.

Qualifications

• At least 5+ years of experience as a consultant in a strategic function in a professional services company, industry, a startup, or in a renowned consultancy.
• A degree in economics, business informatics, computer science, or a comparable course of study. A higher degree, Ph.D., or MBA is an advantage.
• Strong communication and argumentation skills, and convincing and confident appearance at C-level with the customer.
• Excellent knowledge of strategy development, underpinned by practical application of consulting methods and models.
• Strategic and analytical skills combined with a gift for communicating complex solutions effectively.
• Entrepreneurial mindset and experience in leading and delivering national and/or international digitalization or transformation projects.
• Enthusiasm for several of the following topics: organizational development, change management, innovation management, business models, process optimization, multi-channel models, data and CRM, e-commerce.
• Team spirit and high willingness to learn new things.
• Very good written and spoken English skills (business fluent), on top of German .
• You enjoy presenting the ideas developed in the team in front of customers with a customer-centric mindset and good business acumen.

Additional Information

If you feel inspired by us, we’ll probably be inspired by you. Join us now and apply online to make sure we match each other’s expectations.

We look forward to hearing from you!

Benefits include:

• 25 days of vacation + 3 wellness days.
• 2 Volunteering days to share the kindness of your heart with others.
• Flexible working hours and home office.
• Full access to Dentsu Academy, on-site learning sessions, online language courses.
• Pet-friendly offices (Munich & Hamburg).
• Company pension scheme.
• Team events: company parties, monthly breakfasts, and pub quizzes.
• Company bicycle leasing offer („Jobrad“).
• Snacks, fruits, and coffee at the office.
• Sabbatical.
• BahnCard 50 for frequent business travelers.
• Referral bonus programme.
• Employee Assistance Programme from „PME Familienservice“.
• Laptop + equipment.
• Corporate mobile phone subscription.

Inclusion and Diversity

We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, as well as sexual orientation and identity.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

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Location: Frankfurt

Brand: Merkle

Time Type: Full time

Contract Type: Permanent

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