Head of AFC Operations (m/f/d)

Head of AFC Operations (m/f/d) Festanstellung, Vollzeit · Berlin, Frankfurt a. M., Hamburg, Munich Team Join Raisin Bank as Head of AFC Operations and lead the execution of our operational framework to prevent financial crime, including money laundering, terrorism financing, and other criminal abuse of the financial system. Reporting directly to the MLRO (who also serves as Group MLRO), you will manage Raisin Bank’s AFC Operations team and ensure the effective implementation of preventive and detective controls under German law, BaFin Auslegungs- und Anwendungshinweise (AuA), and the EBA Guidelines on ML/TF risk factors. This is a senior, hands-on role focused on core AFC processes such as customer screening, transaction monitoring, internal investigations, and case reporting. It combines day-to-day control execution with a mandate to raise operational quality, optimise resource use, and improve scenario calibration. The position is instrumental in supporting Raisin’s business model and the integrity of our KYC services across the EU. Your Responsibilities Operational Ownership: Oversee first-line AFC controls including name screening (sanctions, PEPs, adverse media), transaction monitoring, and internal case investigations. Ensure adherence to the risk-based approach in line with § 5 GwG. Suspicious Activity Reporting (SAR): Ensure high-quality, timely, and complete reporting of suspected ML/TF activity under §§ 43–46 GwG. Supervise decision-making processes, documentation standards, and internal escalation paths. Transaction Monitoring Oversight: Own and evolve the configuration of the transaction monitoring system. Improve scenario logic, threshold calibration, and alert triage to reflect current typologies and risk exposure. Risk-Based Resource Allocation: Implement structured triage and workload management practices to focus resources on higher-risk activity. Improve alert-handling discipline and shorten investigative lead times. Documentation & Audit Readiness: Maintain a fully auditable control trail across screening, monitoring, and investigations. Support internal and external audits, as well as supervisory inquiries. Control Evolution: Collaborate with second-line compliance, risk, and product teams to ensure AFC operational controls evolve in line with new business lines, customer types, and regulatory expectations. Tech & Data Collaboration: Work closely with data and engineering teams to drive operational automation, improve case management workflows, and integrate AFC tooling into the broader platform. Team Leadership: Lead and develop the AFC Operations team, instilling a strong culture of accountability, risk awareness, and quality control. Address performance gaps and strengthen team capabilities. Your Profile At least 5 years of experience in AFC, financial crime operations, or forensic investigations in a regulated financial institution. Operational expertise in customer screening, transaction monitoring, customer risk scoring, alert investigations, and suspicious activity reporting. Deep knowledge of the German Geldwäschegesetz (GwG), BaFin’s Auslegungs- und Anwendungshinweise (AuA), and EBA ML/TF Risk Factor Guidelines. Strong understanding of the interface between first-line AFC operations and second-line advisory, including control ownership and escalation boundaries. Comfortable working with structured data and case management tools; able to collaborate closely with tech and data teams to improve operational effectiveness. Hands-on leadership style with a track record of setting clear expectations, coaching team members, and managing operational complexity. Fluent in German and English — both are essential for this role. Join our mission, join our team - and grow with us! As part of the strong Raisin family, Raisin Bank combines the best of both worlds: The experience and security of a bank with the flexibility and innovation of a Start-up. Our employees are just as diverse as our partners. If you are looking for a dynamic environment in which you can play to your strengths and develop further, then you have come to the right place! In our agile FinTech environment, you have the opportunity to work in an international team and gain new experience. We provide: Employee Development Budget of €2,000 and four full training days per year. Access to Babbel for continuous language learning. Flexible working hours, home office and 30 vacation days plus Christmas Eve and New Year\'s Eve off. A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month. Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. You are moving from another country or city to join us? We may support your relocation. About us Raisin is the trailblazer in the savings and investment space. Founded in 2012, the fintech company started by opening the $95+ trillion deposits and investments market of the European Union, the United Kingdom and the United States to consumers. Today, Raisin serves more than one million customers in these three markets, offering savings products as well as investment and pension products. This makes the Berlin-based fintech one of the leading global savings and investments marketplaces. Savers get a wider choice of attractive products with the ability to move their money freely. In addition, financial service providers get best-in-class marketplace solutions for their customers, and banks get better access to retail funding. Raisin operates its own B2C marketplaces in Europe and the U.S. under the brands Raisin and WeltSparen. In Germany, the company offers ETF-based investment and retirement products in addition to savings products. Raisin works with over 400 banks and financial service providers from over 30 countries We are backed by renowned international investors such as b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners and M&G. At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. In total, we have 7 offices across the world: Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich and New York. We also think it’s important to take the time to celebrate our hard work and achievements together, with events like our yearly summer and winter party, as well as a couple of smaller get-togethers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Deine Bewerbung Wir freuen uns über Dein Interesse an Raisin GmbH. Bitte fülle das folgende kurze Formular aus. Solltest Du Schwierigkeiten mit dem Upload Deiner Daten haben, wende dich gerne per Email an careers@raisin.com. Fügen Sie alle erforderlichen (mit einem * gekennzeichneten) Angaben hinzu, um Ihre Bewerbung abzusenden.