Hotel Contracts Manager

About Kuoni Tumlare

AtKuoni Tumlare , we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts – enabling us to make a real difference to the world.

About the Business

Our Destination Management services form the core of our business. Together with our destination experts, our sales and account management teams generate business by partnering with our customers (Tour Operators, Travel Agencies) to shape exciting itineraries suited to their traveler’s needs. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.

About the Role:

As Hotel ContractsManager , you are responsible for the procurement of a portfolio of hotels, and contracting of hotels and services from third party agents/consolidators.

Key Activities:

• Contract hotels in your assigned areas applying the company’s market-leading procurement strategy and guidelines.

• Ensure rate competitiveness of your portfolio (in line with market rates and set KPI targets) and take corrective measures in coordination with your line manager.

• Reach special / exclusive agreements with key suppliers, chains (override deals, marketing contribution).

• Monitor market trends and product innovation and translate these into product development.

• Align Sales’ expectation (demand side) with destination trends (supply side) and constantly look for new product ideas and maintain a competitive product portfolio with inventories.

• Maintain and further optimize inventory to support Sales’ business development across key destinations and “bottleneck” destinations.

• Ensure destination knowledge transfer to Reservation, MICE, and Sales teams including the planning and organizing of trainings and webinars.

• Promote use of our internal SupplierNet and e-billing tools among your suppliers.

Knowledge, Skills and Experience

• Demonstrable experience in an international procurement, business development, account, or revenue management role, ideally in the hospitality or travel industry.

• Strong knowledge of destination Germany & Austria.

• Excellent relationship with partners in Germany & Austria or source market is of advantage.

• Higher education in a related field.

• Strong communication skills (written / spoken) in German native level and English at business level.

• Proven ability to

  • work effectively in a fast-moving organization, achieving objectives through personal leadership

  • successfully drive a strategic plan in a fast paced, dynamic/turnaround environment

  • effectively build relationships at senior levels and manage external as well as internal resources

• Strong delivery focus and a proven track record of implementing workable solutions.

• IT proficiency including good working knowledge of Microsoft Office (data analysis in Excel and reporting in PowerPoint).

What we offer

• Opportunity to work in an international environment.

• Diverse & Inclusive culture.

• Learning and training opportunities for growth.

• Dedicated Employee Engagement Activities.

• Flexible & Hybrid Working.

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