Client Service Executive Middle East in Genève

ph3bJob Description: /b /h3pFor over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. /ppTheir deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division. /ph3Responsibilities /h3ulliAct as the primary support partner to Relationship Managers (RMs) for day-to-day client servicing activities. /liliManage and respond to client and RM requests related to account maintenance, documentation, balances, statements, products and services. /liliSupport new account openings by preparing and reviewing complete client documentation packs for onboarding. /liliCoordinate with CLM, AFC, KYC, Onboarding and other control functions to ensure timely completion of client requirements. /liliMonitor and resolve documentation deficiencies and regulatory requirements to support risk and compliance standards. /liliEnsure all client account-related operational activities are completed accurately and within agreed service levels. /liliMaintain high-quality client records, call reports and documentation in line with internal policies and regulatory requirements. /liliBuild strong relationships with RMs, bankers, product partners and infrastructure teams to deliver a seamless client experience. /liliSupport client events, after-sales activities and other business development initiatives led by the RM team. /liliContribute to team projects, process improvements and business continuity activities, including providing backup support when required. /li /ulh3Skills /h3ulliBachelor’s degree or equivalent qualification; Master’s degree is an advantage. /liliMinimum b3 years’ experience /b in Wealth Management, Private Banking, Account Management or Client Service/Sales Support roles. /liliStrong understanding of client servicing, account administration and banking operations. /liliExcellent client relationship and stakeholder management skills with a strong client-centric mindset. /liliAbility to manage multiple priorities, work independently and operate effectively in a fast-paced environment. /liliStrong communication and interpersonal skills. /liliProven ability to collaborate across global and matrix organizations. /liliFluency in English (written and spoken). /liliArabic language skills are a strong advantage but bnot mandatory /b. /liliExperience supporting Middle East / Saudi clients and Private Banking clients is an advantage but bnot a mandatory requirement /b. /liliProven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs. /li /ulh3bWell-being Benefits /b /h3ullipEmotionally and mentally balancedbr/We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. /p /lilipPhysically thrivingbr/We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. /p /lilipSocially connectedbr/We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. /p /lilipFinancially securebr/We support you to meet personal financial goals during your active career and for the future. /p /li /ulpWe strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. /ppTogether we share and celebrate the successes of our people. Together we are Deutsche Bank Group. /ppWe welcome applications from all people and promote a positive, fair and inclusive work environment. /p /p #J-18808-Ljbffr