(Senior) Sales Operations Manager (f/m/d) Market Data Services
Full-/Part-time | unlimited
Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!
We’re flexible! We’re happy to receive applications in English or German.
Are you passionate about digital solutions, customer engagement, and continuous improvement? Do you enjoy combining commercial thinking with technology and finding smarter ways of working? If so, this could be the right opportunity for you. Join our Market Data Services team and help customers unlock the full value of EEX market data. From supporting innovative digital products to driving process improvements and shaping customer experiences, this role combines technology, sales, and business development in an international environment. Curious about the products you'll be working with? Explore our market data portfolio: www.eex.com/market-data
Your tasks
As a Sales Operations Manager (f/m/d) in our Market Data Services team, you will play a key role in managing and promoting our EEX DataSource products and services. Acting as a central interface between customers, sales, and product teams, you will help ensure an outstanding customer experience while contributing to the further growth of our market data business. Your responsibilities will include managing customer communication, supporting marketing and sales activities, and ensuring a consistent and professional market presence for our products. You will also contribute to first-level customer support, helping clients get the most out of our data solutions and acting as a trusted point of contact for inquiries and feedback. In addition, you will identify opportunities for product and process improvements, helping to transform customer insights into new business opportunities. Regulatory requirements and related documentation will also form part of your responsibilities. A particular focus of this role lies in driving efficiency through automation, digitalization, and the use of innovative no-code and low-code solutions. Based in Leipzig, you will work in an international environment with colleagues and customers from across Europe and beyond. In return, you will join a supportive team that values collaboration, open communication, continuous learning, and a positive feedback culture. We call it our Exchange Mindset.
You bring along
- Degree in Business Administration, Business Information Systems, Communications, IT, or a related field
- Initial experience in sales, customer support, business operations, or a similar customer-facing environment
- Interest in digital solutions as well as no-code and low-code technologies (e.g. Microsoft Power BI)
- Strong problem-solving skills and a passion for improving processes and sharing knowledge
- Motivation to automate recurring tasks and drive operational efficiency
- Curiosity and enthusiasm for learning new topics and technologies
- Structured, independent, and detail-oriented working style combined with a strong understanding of the bigger picture
- Ability to prioritize effectively and stay organized in a dynamic environment with changing demands
- Excellent written and spoken German and English skills
- An international mindset and a customer-focused attitude with a passion for delivering value through digital products and services
Why join us?
- Attractive salary package with many benefits including childcare facilities, meal allowance, job ticket, sport and recreational events
- Flexible mobile working arrangements within Germany and abroad (according to our work agreements for mobile working)
- Personal development thanks to extensive further training opportunities
- A place in a dynamic and international team within EEX Group and Deutsche Börse Group
- A long-term perspective in the constantly growing and evolving energy industry
Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across the board, be it through our diverse workforce, routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivation are prerequisites.
We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern, centrally located workplaces where corporate culture and values are exercised regularly.
We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Have we piqued your interest? Then we encourage you to apply now!
Do you have questions about the application process or this position?
Please contact us at careers@deutsche-boerse.com or by phone 069-211-11810. We look forward to getting to know you!
Deutsche Börse Group, Human Resources
https://careers.deutsche-boerse.com/
(Senior) Sales Operations Manager (f/m/d) Market Data Services in Leipzig Arbeitgeber: Deutsche Börse Group
Die Deutsche Börse Group ist ein hervorragender Arbeitgeber, der Ihnen als Werkstudent im Bereich ICT Governance, Informationssicherheit und Risikomanagement die Möglichkeit bietet, in einem unterstützenden und integrativen Umfeld zu wachsen. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer einzigartigen Unternehmenskultur, die Teamarbeit und Innovation fördert, können Sie wertvolle Einblicke in die Finanzmärkte gewinnen und Ihre Karriere aktiv gestalten. Zudem profitieren Sie von der Zusammenarbeit mit erfahrenen Fachleuten und der Chance, an bedeutenden Projekten mitzuwirken, die die Zukunft der Finanzmärkte prägen.
