Working Student (f/m/d) - Workplace Support Service
Part-time | unlimited
Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.
We’re flexible! We’re happy to receive applications in English or German.
Your tasks:
You support the Service Owner of the Workplace Support Service on the day to day activities. You will embark on a 1 to 3 months training plan where we explain you our Workplace Support Service scope. In this role you identify yourself as helping hands in the management of the Workplace Support services for our internal users, thus regular on-site presence is required mainly in our Leipzig. With your polite, hands-on mentality and professional appearance, you ensure the efficient and with high quality execution of the tasks assigned to you. Your tasks include the ongoing logging and documentation of processes and interactions in the ITSM system (IT Service Management). You have the will to constantly expand and deepen your knowledge? In doing so, you receive a great deal in return for your outstanding performance from your team.
After all, we value the exchange of ideas, being there for each other and encouraging each other to become better. We call it: the exchange mindset.
Your skills:
- Ongoing studies related to Economics or IT
- Excellent service orientation as well as communication skills in German and English (at least B1) both written and spoken
- A great team spirit and flexibility when required to achieve goals and complete assignments
- Good IT skills in Office365, Windows, network devices and Application Management
- Adhering to policies and procedures and upholding organizational values
- Will to learn, take ownership and drive things forwards
- Experience in End user workplace management and in the use of an ITSM (IT Service Management) tool is appreciated
- Knowledge about ITIL processes and incident management skills are a plus
- Knowledge about agile way of working is a plus
We offer you:
- Our flexible working model allow you to combine it with your studies
- An attractive compensation (15€/h Bachelor studies, 16€/h Master studies)
- Possibility to work from home
- A place in a dynamic and international team within EEX Group and Deutsche Börse Group.
- A long-term perspective in the constantly growing and evolving energy
Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across the board, be it through our diverse workforce, routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivation are prerequisites.
We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern, centrally located workplaces where corporate culture and values are exercised regularly.
We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Have we piqued your interest? Then we encourage you to apply now!
Do you have questions about the application process or this position?
Please contact us at careers@deutsche-boerse.com or by phone 069-211-11810. We look forward to getting to know you!
Deutsche Börse Group, Human Resources
https://careers.deutsche-boerse.com/
Working Student (f/m/d) - Workplace Support Service in Leipzig Arbeitgeber: Deutsche Börse Group
Die Deutsche Börse Group ist ein hervorragender Arbeitgeber, der Ihnen als Werkstudent im Bereich ICT Governance, Informationssicherheit und Risikomanagement die Möglichkeit bietet, in einem unterstützenden und integrativen Umfeld zu wachsen. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer einzigartigen Unternehmenskultur, die Teamarbeit und Innovation fördert, können Sie wertvolle Einblicke in die Finanzmärkte gewinnen und Ihre Karriere aktiv gestalten. Zudem profitieren Sie von der Zusammenarbeit mit erfahrenen Fachleuten und der Chance, an bedeutenden Projekten mitzuwirken, die die Zukunft der Finanzmärkte prägen.
