Regional OCC Manager - Gatekeeper

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer’s global supply chain utilizing air / ocean / ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL (DPDHL) Group, the world’s leading logistics provider with operations in over 220 countries.

We have an exciting opportunity for a Regional OCC Manager – Gatekeeper located in Germany, Hamburg who will shape the strategy & agenda for regional/ global sector development in close collaboration with key stakeholders across the different functions and Business Units.

General Information

Role Title: ROCC Manager – Gatekeeper

Location: Hamburg

Overall Role Purpose: Drive RFQ’s and GBT process, coordinates responses together with the Country Organizations, the Global Bid Teams, the Carrier Procurement Organization and the Commercial Owners.

Reports to: Head of Regional OCC

Differentiator

• Assist the OCC Head with RFQ’s and coordinate responses together with the Country Organizations, the Global Bid Teams, the Carrier Procurement Organization and the Commercial Owners.
• Support the GBT process and drive of BD and Sector opportunities. Our ROCCs represent senior OFR management in the regions and as such have tremendous OFR knowledge as well as commercial mindset.
• Proactively support M&S in growing OFR for BD and Sectors.

Tasks and Responsibilities

The ROCC Manager will help to increase the success ratio of RFQ’s and will ensure that tariffs are up to market levels ensuring maximum and competitive profitability at all times.

The ROCC Manager have to be able to navigate in an international environment and to involve all stakeholders of a large organization in order to achieve common and maximum success.

At the same time the candidate needs to be aware of the importance of detail-oriented bid submissions and need to be capable to operate and deliver under time pressure.

The ROCC Manager will actively support the M+S Organization to gain new customers and to develop existing customers for DHL.

Key Tasks:

• Screening the Bid Terms & Conditions and overall business fit for DGF, Product T&C approvals. The Gate Keeper is authorized to make decisions on minor deviations from standard T&Cs as representative of the Global OFR Team. For more major deviations, consultation must be made with other regions and/or HO.
• Assigning each screening approved bid with a pricing prioritization based on the 2 Priority pricing levels existing for GBT bids and selection of target lanes.
• Assuring a clear Gate Keeper Instruction (GKI) that rides along with the GBT launch of the bid.
• Checking the input to determine prioritization has been followed. The Gate Keeper is responsible for all export lanes out of their regions in this Bid Sanity Checks.
• Alignment with BMT on volume in award announcement.

• Align with RRM for OFR pricing and CTOCC for specific origin/destination inland costs for additional lanes of MNC & CSI customers.
• Assisting M&S in each region in Business development activities by: identifying MNC /CSI accounts where we have specific OFR opportunities; alerting these accounts to the Global OCC for inclusion into the OFR Client Liaison List for focused support; joining M&S in joint calls and securing Regional and/or Global support needed to win business.
• Supporting the sector approach on regional level by: identifying new opportunities inside priority sectors; joining M&S in joint calls and securing Regional and/or Global support needed to win business.

Your Profile

• Bachelor’s degree in Logistics, Business Administration or relevant field.
• Solid knowledge of Oceanfreight/Forwarding is required.
• Excellent Computer literacy particularly on Excel are of utmost importance.
• Excellent English language skills are a must (written and oral).
• Stress resistance, well-developed analytical and conceptual skills.
• Excellent organizational skills, including ability to prioritize workload.
• Strong interpersonal skills, passion to provide excellent customer service, strong problem-solving capability, desire to get the job done, right first time philosophy.
• Strong negotiation and influencing skills, proven self-starter.
• Business writing skills (desirable).
• Good persuasive, influencing and relationship building skills.

Interested?

Please click on “Apply Here” and send us your complete application, including a cover letter and CV.

We are looking forward to your application!

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