Sales Development Representative - German (m/f/d) in Wien

At Digicust, we are building the future of customs automation. To scale our German-speaking market, we are looking for an energetic Sales Development Representative who enjoys opening doors, creating genuine conversations, and turning well-researched prospects into qualified opportunities. You will join a growing commercial team and help shape how an AI company expands across Europe.

At Digicust, we are building the future of customs automation. To scale our German-speaking market, we are looking for an energetic Sales Development Representative who enjoys opening doors, creating genuine conversations, and turning well-researched prospects into qualified opportunities. You will join a growing commercial team and help shape how an AI company expands across Europe.

Key Responsibilities:

Proactively identify potential B2B customers in logistics, freight forwarding, industry, customs departments, foreign trade, and trade compliance

Reach out to prospects through LinkedIn, email, phone calls, events, and personal conversations

Make outbound calls and actually enjoy doing it

Research target companies and understand where Digicust can create real value

Qualify leads and prepare them for the next step in the sales process

Work closely with the Sales and Marketing teams to build a strong, predictable pipeline

Maintain our CRM carefully and keep all prospect information clean and up to date

Support outbound campaigns, market research, sales experiments, and new messaging tests

Participate in customer meetings, trade fairs, events, and team sessions when needed

Learn our product deeply so you can confidently explain why Digicust matters

Requirements:

First experience as an SDR, BDR, Sales Development Representative, Business Development Representative, or in a similar customer-facing role

Calling is fun for you, not something you try to avoid

You enjoy talking to people, asking good questions, and creating conversations from scratch

Confidence with cold calling, LinkedIn outreach, email outreach, lead qualification, CRM documentation, and follow-ups

You can communicate clearly, confidently, and with personality while staying professional

Native-level German is mandatory for written outreach, calls, meetings, and natural business conversations; professional English is required for internal collaboration

Polish language skills are a strong plus

Interest in AI, automation, logistics, customs, global trade, and B2B SaaS

You are willing to properly learn the product and stand behind the solution you sell

You do not take rejection personally and use a no to improve your approach

You work independently, stay organized, and manage your own pipeline reliably in a remote-first setup

You are open to travelling for customer meetings, events, trade fairs, and team sessions

You must be located in Austria

What We Offer:

A remote-first SDR role with flexibility and ownership

A full-time permanent position with a planned start in November 2026

A fast-growing AI and B2B SaaS environment

A product with real impact in customs, logistics, and international trade

A motivated team with short decision paths and a hands-on mindset

Modern tools for outbound sales, CRM management, LinkedIn outreach, pipeline tracking, and sales automation

Regular feedback, coaching, and opportunities to grow

The chance to contribute ideas and actively shape our go-to-market approach

A company culture where initiative, curiosity, humor, and performance matter

For employment in Austria, the current minimum gross monthly salary for this position under the Austrian IT Collective Agreement 2026, occupational group ST1 (entry level), is EUR 3,267, paid 14 times per year on a full-time basis. The collective-agreement minimum applicable on the actual start date will apply. We are willing to offer a market-aligned overpayment depending on qualifications, relevant experience, and the final scope of responsibilities.

Master customs and trade compliance workflows with agentic AI.