Intern Billing Process Management (f/m/d)

Make an Impact by:

• Support the Order-2-Cash Team by owning and reliably executing tasks in our day-to-day E2E billing process management.
• Take full responsibility for recurring operational workflows, ensuring nothing falls through the cracks so the team can focus on strategic priorities.
• Create and maintain comprehensive documentation of business processes to ensure transparency, consistency, and smooth knowledge transfer.
• Support project management activities by helping with scoping, refinement sessions, documentation and follow-ups, keeping track of action items, deadlines, and stakeholder alignments.
• Coordinate internal communication across teams to streamline information flow and address billing-related queries efficiently.
• Bring a critical eye to the tasks you perform, flag inefficiencies, gather data, and provide analytical input that helps the team prioritize what to automate or redesign.
• Participate in the evaluation of key business processes by collecting feedback, tracking metrics, and supporting improvement initiatives.

Your Profile:

• You are currently studying Business Administration, Economics or are enrolled in a comparable field.
• Available as a full-time intern at our Berlin office at the earliest possible start date.
• Excellent organizational skills and a structured working style, you can manage multiple operational tasks without losing oversight.
• Strong verbal and written communication skills in English (German is a plus).
• Proficiency in Microsoft Office Suite, especially Excel, is mandatory.
• Tool affinity – Jira, Confluence, SAP, and basic SQL knowledge, and comfort working with data queries and familiarity with AI tools and the ability to write effective prompts to support daily tasks is a plus.
• Basic understanding of billing, dunning, and collection processes is advantageous.
• You thrive in a fast-paced environment, are comfortable with repetitive tasks, and bring a self-driven attitude paired with a genuine willingness to support the team wherever needed.
• Analytical and curious mindset, you don't just execute, you observe patterns, collect insights, and contribute ideas for how we can improve together.

We Offer:

• A unique opportunity combining the energy of a start-up with the power of BMW, Mercedes Benz Mobility & bp.
• Working on products & services with a high social impact.
• An international team of talented people who love what they do and live a collaborative spirit.
• An open-minded culture with room for growth and the freedom to bring in own ideas.
• Subsidized gym membership, subsidized office lunch benefit, a personal development budget for your professional growth, monthly mobility budget, offsite/team events & much more.
• Modern, sunny offices in Berlin & Munich.
• 2 days of home office in a week… and of course, the classics: delicious coffee & tea, fresh fruits and an office dog friendly environment.

At DCS we acknowledge the value of diversity, promote equality and challenge unfair discrimination. We strive to create an inclusive work environment, safe for anyone regardless of their gender identity, sexual orientation, abilities, ethnicity or race. We have the clear goal of driving diversity and inclusion across all dimensions and treat each applicant with the same respect and consideration.

About us:

At DCS, we develop public charging solutions. Our solutions, in the form of an app or in the head unit of the car, provide access to multiple networks of Charge Point Operators (CPO) and enable drivers of electric vehicles to find, use and pay for charging in an easy and seamless way. Therefore, by providing this service, we are a key player in the change to electromobility. Since the beginning of 2019, we are a part of the mobility joint venture between BMW Group and Mercedes Benz Mobility. In 2021, bp joined as the third shareholder. CHARGE NOW is one of our services.