Job Info
- Job Identification 7097
- Job Category DC Ops
- Job Schedule Full time
- Job Shift Night
Job Description
Your Role
As a Customer Service Engineer (f/m/d) in Düsseldorf, you will provide engineering support for monitoring, planned servicing, and corrective maintenance on a range of critical data center infrastructure and associated equipment. You will manage routine plant inspections, act as a first‑line response, and ensure that all work is done in line with relevant regulations and our own processes and procedures. Conduct vendor management and act to maximize uptime/SLA and improve PUE.
Within this function, you will work with external and internal stakeholders such as Service Planning, Security, 3rd party suppliers, and our customers.
Your Profile
- Experienced in electrotechnical field, ideally authorized to manage electrical switch operations.
- Minimum 2‑3 years practical experience in an electro‑technical environment.
- Fluent in German and English.
Technical Skills (preferred)
- Operation and maintenance of large‑scale electrotechnical systems
- Operation and maintenance of mechanical systems
- Maintenance of fire detection and suppression systems
- Maintenance of conveyor technique (elevators)
Soft Skills (relevant)
- Self‑management, ability to manage multiple tasks, pro‑active
- Stress resilience, ability to prioritize
- Ability to evaluate risk and solve complex solutions
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. You’ll be part of a supportive and inclusive environment where you can bring your whole self to work. We offer plenty of development opportunities to build a rewarding and successful career.
Operations team
Our Operations team keeps our customers' infrastructure running safely and securely. We take on a variety of tasks and develop our technical skills, overseeing electrical power, cooling, and fire suppression systems.
Notes
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel listed here.
Digital Realty is an equal‑opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Customer Service Engineer Arbeitgeber: Digital Realty
Als Site Engineer (M/W/D) in unserem innovativen Unternehmen bieten wir Ihnen die Möglichkeit, in einem dynamischen und unterstützenden Arbeitsumfeld zu wachsen. Unsere Unternehmenskultur fördert Teamarbeit und kontinuierliche Weiterbildung, während wir Ihnen attraktive Vergütungen und Benefits bieten, die Ihre berufliche Entwicklung unterstützen. Arbeiten Sie in einem modernen Rechenzentrum, wo Ihre Expertise in Kälte-, Klima- und Lüftungstechnik geschätzt wird und Sie einen direkten Einfluss auf die Effizienz unserer Systeme haben.
