Manager Engineering Operations (m/f/d) in Frankfurt am Main

Job-ID: 8944Category: DC OpsLocation: Frankfurt a. Main, Hessen, GermanyWorkplace: On-siteSchedule: Full timeAbout the roleFor our Frankfurt Ostend data center site, we are looking for a Manager Engineering Operations (m/f/d).In this key role, you will lead an experienced technical team, manage external service providers, and ensure the availability and performance of the site through structured processes, clear prioritization, and a strong focus on safety.

At the same time, you will drive operational excellence and continuous improvement in a demanding, highly available environment. Your ResponsibilitiesLead, motivate, and develop your team, including performance reviews, objective setting, and employee developmentTake overall responsibility for the operation, maintenance, and energy management of the technical infrastructureDefine, monitor, and continuously improve relevant KPIs, such as availability, MTTR, and maintenance status, and prepare meaningful status and management reportsManage and prioritize reactive and preventive maintenance activities in close collaboration with technical subject matter expertsEnsure compliance with all safety requirements, legal regulations, and relevant technical standardsConduct risk assessments of technical systems and processes and support the lifecycle management of critical infrastructureReview and approve changes involving technical or operational riskAct as an escalation point for incidents and technical issues, with a focus on sustainable solutionsSupport construction and technical projects, operational changes, and handovers into regular operationsManage external suppliers and service providers, including contract management, supplier meetings, and regular performance reviewsEnsure complete and accurate technical documentation and the effective use of the maintenance management systemYour ProfileAt least 5 years of professional experience in the operation of technical systems, ideally within a mission-critical environmentSeveral years of experience in the disciplinary leadership of technical teamsCompleted technical vocational training or a degree in a technical disciplineVery good knowledge of data center infrastructure, including UPS systems, emergency power supply, cooling systems, and related critical infrastructureSolid experience in maintenance processes and incident managementAbility to confidently read and assess electrical and mechanical drawings and make sound technical decisionsExperience in managing external service providers is an advantageStrong leadership, communication, and problem-solving skillsHigh level of safety awareness, accountability, and the ability to make decisions under pressureFluent German and English language skillsWhat We OfferAn open corporate culture with direct communication and flat hierarchiesAn individual onboarding plan, including a buddy system, as well as structured training and development programsOpportunities for personal and professional development in a fast-growing environmentAttractive additional benefits, including flexible working hours, digital meal vouchers, bike leasing, and a company pension schemeAdditional benefits such as free drinks, fresh fruit, and regular team eventsAbout UsDigital Realty is a leading provider of carrier- and cloud-neutral data center services, offering a comprehensive portfolio of Data Center, Colocation, and Interconnection solutions.

Through PlatformDIGITAL, the company's global platform, Digital Realty provides a secure meeting place for data and, with its proven Pervasive Datacenter Architecture (PDx), enables innovation and the efficient management of growing data volumes.

With more than 300 data centers across over 50 metropolitan areas in 28 countries on six continents, Digital Realty provides access to globally connected data communities. More than 3,500 employees worldwide work together to develop innovative solutions and create important connections every day.