Manager Data Center (f/m/d)

Join to apply for the Manager Data Center (f/m/d) role at Digital Realty .

1 week ago Be among the first 25 applicants

About the Role

The Manager Data Center (f/m/d) is responsible for managing and overseeing the performance of a data center site(s) in Frankfurt. They serve as the primary contact for site-related issues and aim to achieve operational excellence through the four strategic pillars: Service Excellence, Infrastructure Excellence, Sustainability, and Governance, Risk & Compliance.

Responsibilities

Operations & Compliance

• Manage the data center to ensure operational reliability, capacity management, and customer service performance.
• Ensure compliance with Health & Safety requirements, including permits and site inductions.
• Implement and maintain site governance in line with SOC, ISO, and other standards.
• Oversee monitoring and energy management systems for energy-efficient operations.

Team Leadership & Development

• Lead and develop a team of site engineers and technicians.
• Promote a culture of safety, quality, and service excellence.
• Plan resources and utilize team effectively to meet business needs.

Incident & Risk Management

• Maintain a risk register for all assets.
• Meet customer SLAs and contractual obligations.
• Manage incidents and implement continuous improvements to reduce disruptions.

Customer & Stakeholder Engagement

• Collaborate with Property Operations, Service Planning, and Customer Success teams.
• Manage site access, customer visits, tours, and audits as needed.

Budget & Strategic Planning

• Manage the site budget for cost-effective operations.
• Authorize capacity requests for power, space, and cooling.
• Develop and update a Multi-Year Site Plan including upgrades and replacements.

Qualifications & Experience

• 5–10 years in mission-critical mechanical & electrical environments, preferably in IT/Telecom.
• 3+ years managing teams.
• Experience in technical facilities management and governance.
• Knowledge of data center infrastructure and standards.
• Experience with maintenance management systems.
• ITIL and/or ServiceNow knowledge is a plus.
• Strong leadership and communication skills.
• Fluent in English (spoken and written).

Key Competencies

• Commitment & Drive
• Adaptability
• Problem-Solving
• People Management
• Customer-Centric Approach

What We Offer

Join a dynamic, supportive, and inclusive environment where you can grow your career, contribute your ideas, and work with diverse teams. We provide development opportunities and a chance to make a significant impact. Apply now and shape our future.

#J-18808-Ljbffr