Technical Operations Analyst

Job Description
Your Role
As a Technical Operations Analyst at our Zurich site, you will play a key role in supporting the efficiency and reliability of our operations through data-driven analysis, structured documentation, and governance. Your main focus will be on managing document control systems, ensuring version accuracy, workflow consistency, and audit readiness. By monitoring operational data and dashboards, you will provide insights that highlight trends, risks, and opportunities for improvement, enabling informed decision-making across teams.

In addition, you will contribute to the development and optimization of processes, support automation initiatives, and drive continuous improvement projects that enhance compliance with quality, environmental, and health & safety standards. Acting as a link between different departments and external stakeholders, you will help maintain the integrity of our operational framework while enabling long-term excellence.

Your profile

• Bachelor\’s degree in Engineering, Business, IT, or a related technical field (Master\’s degree preferred)
• 3–5 years of experience in coordination, document management, or planning roles in a technical environment (data center experience is a plus)
• Solid technical understanding of electrical and/or mechanical systems
• Skilled in project planning, scheduling, reporting, and use of KPIs
• Proficiency in databases, reporting and analysis tools (Power BI knowledge is an advantage), and MS Office applications
• Familiarity with ITIL, asset management, and compliance frameworks
• Fluent in English (spoken and written); German is a strong advantage

A Bit About Us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company\’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents. To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter.

What We Can Offer
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you\’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you\’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We\’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.