pWe are looking for a Store Manager for the opening of our first boutique in Zurich by the beginning of 2027.br/Reporting to the Export Sales Department and working with the Europe Area Manager, you will support the development and day-to-day management of the boutique. In this role, you will be responsible for driving business performance, managing the point of sale, implementing instore animations, and leading the team.br/ /p h3Driving commercial performance /h3 pDevelop sales revenue through various business levers (performance analysis) and implement action plansbr/ /p pPrepare daily, weekly, and monthly reports for managementbr/ /p pEnsure proper maintenance of the client database and propose loyalty initiatives using our CRM toolbr/ /p pAct as a relay of information between management and headquarters teamsbr/ /p pCoordinate marketing actions at the store with the help of HQ. Seize opportunities according to local costumes.br/ /p h3Store management and brand representation /h3 pEnsure the brand image is upheld and act as a role model in terms of customer service, client experience, visual merchandising, sales ceremony, and client loyaltybr/ /p pEnsure the boutique is well maintained and that merchandising is aligned with in-store activitiesbr/ /p pOversee stock management and inventory processes /p pHandle daily administrative management, as well as tracking orders, deliveries, supplies, etc.br/ /p pManage in-store animation plans according to marketing calendar (client events)br/ /p h3Team management /h3 pSupport the definition of team roles and required profilesbr/ /p pLead and unite this new team to foster collaboration and enthusiasm: prepare and organize daily team briefings, define motivating and challenging individual action plans to support skill development (monthly reviews, training, role definition, and task allocation, etc.)br/ /p pManage scheduling and optimize staffing according to business cyclesbr/ /p pPromote exemplary behavior and ensure adherence to brand image standardsbr/ /p h3Candidate Profile: /h3 h3Experience /h3 pPrevious experience managing or supporting a team; you enjoy sharing your expertise and contributing to team developmentbr/ /p h3Skills /h3 pCurious and sensitive to art, with the ability to communicate about brand collaborationsbr/ /p pStrong analytical skills and a proactive mindset to contribute to reporting and new commercial initiatives to maximize store performancebr/ /p pProactivity to organize local events, create partnerships and adapt to the city's local life.br/ /p pExcellent organizational and adaptability skills, enabling you to thrive in a constantly evolving environment, test pilot initiatives, and report results to headquartersbr/ /p h3Interpersonal skills /h3 pExcellent communication skills, enabling you to build strong relationships with clients, your team, and headquartersbr/ /p pStrong empathy and active listening skills, ensuring outstanding customer servicebr/ /p pExcellent presentation and verbal communicationbr/ /p pFluent in both English and German (spoken and written), comfortable with an international clientelebr/ /p pProficient in Microsoft Office and comfortable using digital tools in-storebr/ /p h3Permanent full-time position - 42 hours per week, starting from January 2027 /h3 #J-18808-Ljbffr
Store Manager - Zurich (M/W) Arbeitgeber: Diptyque Paris
Diptyque ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Berlin ein inspirierendes Arbeitsumfeld in einer internationalen Luxusmarke bietet. Mit attraktiven Vergütungen, flexiblen Arbeitsmodellen und umfangreichen Entwicklungsmöglichkeiten fördert das Unternehmen eine wertschätzende Unternehmenskultur, die Kreativität und Eigenverantwortung schätzt. Die Möglichkeit zur internationalen Zusammenarbeit und die zahlreichen Benefits, wie 6 Wochen bezahlter Urlaub und individuelle Stärkencoachings, machen Diptyque zu einem besonders attraktiven Arbeitsplatz.
