(Senior) Product Owner CRM Sales (gn) Vollzeit/Teilzeit

(Senior) Product Owner CRM Sales (gn) Vollzeit/Teilzeit

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

What you can expect

• You define the specific (business) requirements for the Dynamics CRM system in DKV Sales. In doing so, you act as a bridge between all parties involved, including management, operational units across Europe, and development teams.
• You create and manage the Sales Product Backlog and related User Stories for agile system development.
• Together with the Product Owner Dynamics CRM – Customer Service, you prioritize the requirements and manage their implementation by our internal and external development teams.
• You develop and are responsible for the CRM Roadmap in DKV Sales. In the continuous development of Dynamics CRM, you consider both the needs of the operational units and the latest technical developments in CRM systems.
• You keep an eye on the development and implementation of new CRM features. As a Product Owner, you ensure the timely delivery according to your agreed roadmap in terms of cost and quality.
• With your excellent process understanding, you capture, analyze, and optimize the CRM-relevant DKV processes, thereby significantly contributing to efficiency gains. You always keep our customers in focus.
• You support the operational units in the introduction of new CRM features, train key users, and ensure optimal knowledge transfer. After the implementation, you remain the main contact person for the Sales Key Users across Europe.

What makes you stand out

• You have successfully completed a degree in business administration or a field relevant to the position, such as business informatics.
• You should have at least 4 years of relevant professional experience in a comparable position.
• You bring a basic understanding of information technology, including software architectures, databases, and interface technologies. Ideally, you are well-versed in the CRM solution Microsoft Dynamics 365.
• You are communicative, a strong moderator, and convincing. Conceptual work and having a lot of creative freedom are very important to you.
• Stagnation is a foreign word to you. Daily challenges, questioning the status quo, and a fast-paced environment are exactly your thing.
• You enjoy delving into complex structures without losing sight of the goal.
• Your negotiation-level German skills, both written and spoken, are complemented by very good English skills. Ideally, you have additional language skills.
• You enjoy occasional travel.

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons…

At DKV Mobility, we are team players – because we are only successful together! #teamofteams
You should feel welcome with us from the very beginning!

We\\\’ve been growing for about 90 years

How we do it? We keep adapting our products and business model to meet changing customer needs. That\\\’s how we stay mobile and master every challenge the future holds.

There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

We attach great importance to work-life balance.

We stand for the compatibility of family and career! That\\\’s why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

We support you in your development

We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment – independent of time and location. This way you can also face the challenges of tomorrow!

We are committed to a net-zero future

After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.

We are a certified employer

Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!

Did you know that we have received several awards as an employer in recent years?

Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Cristina Moraru via Cristina.Moraru@dkv-mobility.com.