Telesales Agent (gn) Vollzeit/Teilzeit

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

Responsibilities

1. New customer acquisition: You will focus on outbound telephony based on the company data provided by DKV to acquire new customers in the small customer segment. You will present and sell new products by telephone, consistently applying the sales techniques you have learnt. You will carry out a comprehensive analysis of the vehicle fleet of the companies approached and take over the independent management of the effort after initial contact on the basis of sales potential.
2. Customer contact: You are responsible for the implementation of customer loyalty measures, the activation of existing customer relationships and the completion of incoming prospect documents. Your area of responsibility also includes making follow-up and welcome calls as well as receiving, forwarding and answering enquiries from interested parties (telephone/mail/chat). You will also be responsible for processing the contacts generated by the system in a closing-orientated manner and implementing the necessary initial contacts without conducting your own preliminary research or pre-selection in the address pool.
3. Additional tasks: You will be responsible for lead generation within the DKV product range in accordance with the sales strategy and support the sales force in scheduling and lead preparation. You will also take on a mentoring role in the induction of new employees and support the training and coaching of new employees.

Requirements

1. Experience: You have already gained experience in telesales and know how to deal professionally with business customers.
2. Knowledge: You have good PC skills, especially in MS Office applications.
3. Soft skills: You have a strong sales mentality and a structured way of working. You are characterised by strong communication skills, the ability to work in a team and commitment.
4. Language: Fluency in German and a cultivated form of expression round off your profile.

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons…

1. At DKV Mobility, we are team players – because we are only successful together! #teamofteams
2. We’ve been growing for about 90 years. How we do it? We keep adapting our products and business model to meet changing customer needs. That’s how we stay mobile and master every challenge the future holds.
3. We attach great importance to work-life balance. We stand for the compatibility of family and career! That’s why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.
4. We support you in your development. We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment – independent of time and location.
5. We live ‚Lead in Green‘. You want to drive the energy transition? Then you’ve come to the right place! We want to be the leading provider of sustainable products and services in our industry.

Did you know that we have received several awards as an employer in recent years? Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Sabine Kalthoff via

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