IT System Engineer IAM/ITSM (gn) full-time/ part-time (hybrid)

Your job at DKV Mobility?

As part of a leading European B2B platform for on‑the‑road payment solutions, you will work in an exciting environment.

Our tasks are defined by our

Purpose: To drive the transition towards an efficient and sustainable future of mobility.

We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment.

Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries.

True to our claim: You drive, we care.

Become part of our diverse, dedicated and unique team!

Do you want to play an active role in driving a company’s growth and turning big plans into reality?

Then join our team!

You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – with our 60/40 hybrid model and modern offices in Ratingen as a hub for ideas.

Responsibilities

• You take ownership of analyzing and evaluating functional, technical, and business requirements with the objective of implementing and integrating Identity & Access Management and ITSM solutions.
• You communicate professionally and in a customer‑focused manner with users, and create training materials and videos.
• By designing solution scenarios, evaluating alternative approaches, and preparing decision documents, you contribute to optimization and quality assurance.
• You also analyze and resolve incidents, ensuring smooth and reliable operations.
• You identify potential process improvements, implement efficient interface and automation solutions, advise business departments on mapping IAM and ITSM processes, and independently carry out their implementation.
• In addition to implementation, administration, monitoring, and maintenance of the systems you are responsible for, you create and maintain the necessary documentation for operations and support.
• You ensure compliance with ISO 27001 requirements and data protection regulations.

Qualifications

• You hold a degree in Computer Science, Business Informatics, or a comparable IT‑related qualification.
• You have solid experience with Identity & Access Management solutions and ITSM systems, and have successfully implemented and optimized IT solutions and interfaces.
• You also have experience in creating Power Shell scripts and can apply them to implement services in ITSM systems.
• Ideally, you have experience with Omada and Matrix42 or other leading IAM and ITSM tools.
• Your quick comprehension skills and analytical mindset enable you to work in a solution‑oriented and self‑reliant manner.
• You are a strong communicator, enjoy working both in a team and independently, and place high value on delivering high‑quality results.
• Your very good German skills are complemented by fluent English proficiency.

This position can be full‑time or part‑time (min. 30h/week).

DKV Mobility is looking for the best talents and knows that these are not always available on a full‑time basis.

Many of our employees work part‑time or in flexible working models.

Please talk to us about the flexibility you need during the application process.

We are looking forward to your application and to applicants who enrich our diverse culture!

Regardless of age, gender, origin and sexual identity and orientation.

Severely disabled applicants will be given preference if equally qualified.

If you still have open questions then please contact Ekaterina Kolesnikova via Ekaterina. Kolesnikova@dkv-mobility. com.

#J-18808-Ljbffr