Head of ACC (f/m/d)

Head of ACC DACH (f/m/d)

As Head of ACC DACH, you take overall responsibility for Credit, Collections & Recovery, Financial Economic Crime (FEC), Fraud Prevention and Field Audit across the region. You ensure effective first line risk management while driving a consistent and sustainable risk culture in close alignment with Regional Risk leadership.

Find out more here about how you can unleash your full potential at DLL.

Key responsibilities (Day to day):

• Overall responsibility for Credit, Collections & Recovery, Financial Economic Crime, Fraud Prevention and Field Audit, ensuring effective first line risk management

• Driving alignment with the company’s risk appetite and contributing to credit decisioning through active participation in governance forums

• Leading complex credit decisions within assigned authority and defining strategies for distressed portfolios

• Owning the consistent application of regulatory requirements and high-quality execution of CDD and Financial Economic Crime activities

• Driving continuous improvement of risk frameworks, processes and controls in close collaboration with Regional Risk

• Acting as a key interface between risk and commercial teams, balancing business growth with disciplined risk management

• Leading and developing the management team while fostering a strong and consistent risk culture across the organization

Measures (Impact of the role):

• Delivering fraud and credit risk costs within Through the Cycle targets and maintaining a healthy portfolio quality

• Driving excellence in Financial Economic Crime and CDD performance with strong quality and timeliness

• Ensuring high-quality decision-making in line with risk appetite and commercial priorities

• Maintaining a strong control environment aligned with governance, policies and authorization frameworks

• Building and sustaining required capabilities in line with the risk curriculum

• Driving effective workforce planning and strong employee engagement

All members enjoy (Benefits):

• Two working days per year volunteering for a local charity.

• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.

• Flexible hours with possibility to work from home

• Career development opportunities: online learning, member development program

• Check this link to an overview of all benefits in your region.

“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect.”

Essentials:

• More than 10 years of experience in risk management combined with leadership responsibility and strong credit authority exposure

• Broad experience across leasing products with a solid understanding of wholesale banking environments

• Proven leadership capabilities with the ability to build, develop and lead high-performing teams

• Strong stakeholder management skills with the ability to influence across functions and operate effectively in a matrix organization

• Strategic mindset combined with a strong understanding of risk and return dynamics

• High level of collaboration and the ability to build trusted relationships with customers, partners and internal stakeholders

• Strong analytical and decision-making capabilities combined with a structured approach

• Solid understanding of the local market and relevant industry trends

Choose wellbeing:

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members

• Health – Manage mental, emotional and physical health

• Finance – Provide learning opportunities to help members achieve personal financial health

• Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members, and the wellbeing of our members matters to DLL

Settling in:

At DLL, we are many things. We are team members, family members, community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL. Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enable us to integrate, ideate and innovate across country lines. Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know:

If you combine commercial pragmatism with disciplined risk management and enjoy leading high-performing teams and shaping risk culture, we look forward to your application.

• Location: Düsseldorf / Germany
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website.
• Please apply through our career site: DLL Group Careers
• DLL’s referral program applies
• For more information, please contact our Talent Acquisition Partner Laura Awan via laura.awan@dllgroup.com

DLL appreciates the time you spend applying to our openings. Please note that we will contact candidates selected for an interview. Any offer of employment is subject to a successful background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.