Store Manager Berlin

Main activities and responsibilities

• Ensure the achievement of store sales budget
• Responsible for the overall results of the store, working closely with all Corporate / Retail Managerto ensure to achieve store business objectives, demonstrating an excellent client experience
• Be a brand ambassador promoting the Company values
• Guarantee the store profitability, develop and implement business action plans to maximize
• Ensure that the highest level of client service is provided motivating and challenging the Staff
• Communicate KPIs and identify strategies to ensure that the performance standards are met
• Oversee and support stock management
• Lead the CRM processes according to Company guidelines
• Oversee training ensuring that product knowledge, client service, systems, procedures and teamwork are adequately covered
• Ensure adequate floor coverage and timely submission of payroll records for all employees
• Guarantee the Visual Merchandising standards
• Work with HR to recruit and retain a high performing team and ensure effective resolution for all the employee relations issues

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