Team lead Technical Content Services (TCS) (m/w/d) 80-100%

dormakaba is one of the top three companies worldwide in the market for access and security solutions. We bring more than 100 years of experience and presence in over 60 countries. We offer innovative, comprehensive access control solutions for buildings, facilities, and locations, as well as employee and corporate data collection solutions.

As a global company that pursues very clear growth goals, we need employees who want to advance themselves and the company.

Are you passionate about technical content and experienced in leading high-performing teams? Join us asTeam Lead Technical Documentationin Rümlang and help shape the future of our technical documentation and UI validation on a global scale. In this role, you will lead a team of experts and ensure the delivery of high-quality content that supports our products and enhances the user experience.

A job that matters: your tasks

• Team Leadership & Collaboration:
  You will lead a team of technical documentation specialists in Switzerland, Germany, and Bulgaria. You’ll foster a culture of innovation and collaboration while integrating the team into an agile working environment (SAFe).
• Coordination & Quality Assurance:
  You will be responsible for planning, prioritizing, and delivering high-quality content across multiple product backlogs—always in line with regulatory, editorial, and terminological standards, and in close coordination with Product Owners, Program Leads, and Product Managers.
• Process Optimization & Tool Management:
  You will identify automation opportunities, further develop processes and standards, and drive the evolution and harmonization of the tool landscape for technical documentation (e.g., Component CMS).
  Together with other global TCS Team Leads, you will actively shape and support transformation and change management processes to sustainably improve efficiency, quality, and team engagement.
• Stakeholder & Partner Management:
  You will work closely with internal stakeholders and manage relationships with external service providers to coordinate capacities and ensure the quality of translations, UI texts, and documentation.

An experience that matters: your skills

• You hold a Bachelor\’s or Master\’s degree in Technical Communication, Technical Writing, or a related field,
  or a higher vocational qualification or university degree with additional certification in technical documentation.
• You have at least7 years of experiencein technical documentation.
• You bring5+ years of leadership experience, ideally in software documentation and/or UI validation.
• You are experienced in agile environments (SCRUM, Kanban, SAFe); experience in business transformation is a plus.
• You have a proven track record of successfully leading distributed, cross-location teams.
• You are fluent inGerman and English.

A workplace that matters: our offering

• Best opportunities in a globally operating company with a family business culture
• Attractive salary package
• Development opportunities
• Employee support program
• Monetary benefits (online discount system for shopping, travel, insurance etc.)

dormakaba is an employer that is committed to equal opportunities, inclusion and diversity. We take measures to ensure equal opportunity for all applications without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or other legally protected characteristics.

WE DO NOT ACCEPT DOSSIERS FROM RECRUITMENT AGENCY FOR THIS POSITION

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