Clinical Specialist, Cranial & Spinal Technologies - Chattanooga, TN

• Clinical Specialist, Cranial & Spinal Technologies – Chattanooga, TN
• Remote – Chattanooga, Tennessee, United States of America
• Application window closes on 23 Jun 2026

Medtronic is seeking a committed professional to serve as a field‑based Clinical Specialist within its Cranial & Spinal Technologies (CST) unit.

The role requires residing in the territory, maintaining a valid driver’s license, and traveling extensively to support hospital and surgeon partners.

A Day in the Life

The Clinical Specialist provides clinical, technical, and product knowledge support for Medtronic’s neuro‑surgery, navigation, and robotic‑assisted surgery solutions.

Responsibilities include on‑site installations, technical assistance during procedures, system maintenance, customer training, and collaboration with Sales, Engineering, and Support teams.

Responsibilities

• Coordinate, support, and collaborate with NRCs and Surgical Synergy team members for on‑site installations.
• Represent Medtronic during technology‑enabled procedures to provide technical assistance.
• Maintain system hardware and software, including installations, upgrades, and preventative maintenance.
• Provide telephone clinical support to customers.
• Use UNIX/LINUX commands to modify operating files.
• Fulfill software and service contract obligations.
• Act as the primary Medtronic customer liaison for repair and technical support issues.
• Provide timely information to the district team regarding customer concerns and market opportunities.
• Educate and train physicians, radiology, central sterile processing, biomedical, and information technology staff on technical matters.
• Serve as a clinical resource for surgeons and clinicians being trained.
• Update customers on tips, shortcuts, and suggestions as appropriate.
• Participate in in‑house sponsored customer training at designated sites.
• Provide training and resources for hospital staff to enable investigator‑based training (train‑the‑trainer).
• Train members of the Surgical Synergy Clinical Support team on new technology‑enabled procedures.
• Work with NRCs, Spinal Sales, and Neurosurgery Representatives to identify prospective new users for navigation and robotics.
• Attend sales meetings, training programs, conventions, and trade shows as directed.
• Cooperate with all personnel on the execution of company programs.
• Support complex, new image‑guided products and applications to physicians and hospital staff.
• Collaborate with the Surgical Synergy Region Manager and CSM to prioritize customer technical support and service goals.
• Provide input on new product development based on field experience.
• Maintain documentation for new and existing installations.
• Adhere to company policies and conduct all business ethically.
• Minimum Requirements (Must Have)
• High School Diploma or GED plus a minimum of 6 years of clinical, medical‑sales, or medical imaging/navigation/robotics experience.
• Associate’s Degree with a minimum of 4 years of clinical, medical‑sales, or medical imaging/navigation/robotics experience.
• Bachelor’s Degree with a minimum of 2 years of clinical, medical‑sales, or medical imaging/navigation/robotics experience.
• Nice to Have
• RT and/or MRI certification.
• Prior experience with image‑guided systems.
• Prior experience with MRI.
• Additional Job Requirements
• Function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
• Serve as the primary resource for scheduled and unscheduled clinical events; may need to work evenings, nights, and weekends, and travel overnight.
• Work efficiently and autonomously when outside of clinical events.
• Attend national and district meetings and other training as requested.
• Wear a 7–9 lbs protective lead apron during operating room procedures.
• Lift up to 40 pounds.
• Sit, stand, and walk for ≥8 hours per day; bend, stoop, squat, and balance frequently.
• Maintain vision capabilities required for close and distance vision, depth perception, and computer operation.
• Hold a valid driver’s license and active vehicle insurance; drive ~50% of the time within assigned territory.
• For Baccalaureate degrees earned outside the United States, meet 8 C. F. R. § 214.2(h)(4)(iii)(A) requirements.
• Physical Job Requirements

These requirements describe the general nature of the work performed.

Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

Employee is required to be mobile, use a computer, and communicate with peers and co‑workers.

U. S. Work Authorization & Sponsorship

Roles below the Principal level require candidates to possess unrestricted U. S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package.

Salary range: $76,000.00 – $114,000.00 (U. S. locations, excluding Puerto Rico).

Base salary is supplemented by a Sales Incentive Plan (SIP) for eligible employees.

Benefits for regular employees (20+ hours per week) include Health, Dental, Vision insurance; Health Savings Account; Healthcare Flexible Spending Account; Life insurance; Long‑term disability leave; Dependent daycare spending account; Tuition assistance; and Simple Steps global well‑being program.

Additional benefits for all regular employees include incentive plans; 401(k) plan plus employer contribution and match; Short‑term disability; Paid time off; Paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; and Non‑qualified Retirement Plan Supplement.

Regular employees are not temporary (e. g., interns).

Temporary employees are eligible for paid sick time under applicable state law and may participate in the Employee Stock Purchase Plan.

HR can provide further benefit details.

Equal Employment Opportunity

It is the policy of Medtronic to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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