Computer and Information Systems Administrator This role ensures reliable, secure, and efficient end-user computing services and provides technical guidance and support to users across the organization. The position plays a key role in maintaining operational continuity, enhancing user productivity, and continuously optimizing the use of IT resources.
This position reports to the Team Lead IT Support and is part of the Genedata Corporate IT team in Basel, Switzerland. This is an on-site position.
In this role, you will have the opportunity to:
Provide first- and second-level technical support to end users via telephone, in person, and online support channels
Identify appropriate hardware and software solutions to meet user requirements
Install and configure computer hardware and peripheral devices, including monitors, keyboards, printers, and storage drives, ensuring proper operation
Install, configure, and maintain software packages such as operating systems, networking components, and standard office applications
Assist in the customization and adaptation of existing applications to meet user and business needs
Coordinate activities with network services and information systems teams to ensure seamless service delivery
Provide regular updates on issue status, progress, and completion to managers and/or users
Diagnose, troubleshoot, and resolve hardware and software issues in a timely and professional manner
Escalate major hardware issues to vendor support and coordinate resolution activitiesConnect users to networks and provide initial training on systems, facilities, and applications
Continuously seek opportunities to improve efficiency and identify synergies in hardware and software usage
The essential requirements of the job include:
Minimum bachelor’s degree or equivalent practical experience
Minimum of two years of experience in system administration across Windows environments (Linux is a plus), including maintaining Windows Active Directory
Strong written and verbal English communication skills
Excellent organizational and time-management abilities
Self‑motivated with the ability to work independently while also contributing effectively within a team
Proven ability to handle sensitive information and maintain a high level of confidentiality
Physical/Environment Requirements:
Ability to lift, move, or carry equipment up to 10 kg; additional physical requirements may include wiring an IT workspace
It would be a plus if you also possess previous experience in:
Outlook profile and mailbox management & debugging
Managing and reviewing email objects such as distribution lists and shared mailboxes
Basic PowerShell scripting
Benefits Genedata offers a broad array of comprehensive, competitive benefit programs that add value to employees, including health care programs and paid time off.
For more information, visit www.danaher.com.
#J-18808-Ljbffr
This position reports to the Team Lead IT Support and is part of the Genedata Corporate IT team in Basel, Switzerland. This is an on-site position.
In this role, you will have the opportunity to:
Provide first- and second-level technical support to end users via telephone, in person, and online support channels
Identify appropriate hardware and software solutions to meet user requirements
Install and configure computer hardware and peripheral devices, including monitors, keyboards, printers, and storage drives, ensuring proper operation
Install, configure, and maintain software packages such as operating systems, networking components, and standard office applications
Assist in the customization and adaptation of existing applications to meet user and business needs
Coordinate activities with network services and information systems teams to ensure seamless service delivery
Provide regular updates on issue status, progress, and completion to managers and/or users
Diagnose, troubleshoot, and resolve hardware and software issues in a timely and professional manner
Escalate major hardware issues to vendor support and coordinate resolution activitiesConnect users to networks and provide initial training on systems, facilities, and applications
Continuously seek opportunities to improve efficiency and identify synergies in hardware and software usage
The essential requirements of the job include:
Minimum bachelor’s degree or equivalent practical experience
Minimum of two years of experience in system administration across Windows environments (Linux is a plus), including maintaining Windows Active Directory
Strong written and verbal English communication skills
Excellent organizational and time-management abilities
Self‑motivated with the ability to work independently while also contributing effectively within a team
Proven ability to handle sensitive information and maintain a high level of confidentiality
Physical/Environment Requirements:
Ability to lift, move, or carry equipment up to 10 kg; additional physical requirements may include wiring an IT workspace
It would be a plus if you also possess previous experience in:
Outlook profile and mailbox management & debugging
Managing and reviewing email objects such as distribution lists and shared mailboxes
Basic PowerShell scripting
Benefits Genedata offers a broad array of comprehensive, competitive benefit programs that add value to employees, including health care programs and paid time off.
For more information, visit www.danaher.com.
#J-18808-Ljbffr
