Field Service Engineer 1 San Diego

Job Description Summary

GE Health Care is a leading global medical technology and digital solutions innovator.

Our mission is to create a world where healthcare has no limits.

Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

• Key Roles and Experiences
• Perform timely and accurate preventative maintenance on medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
• Perform troubleshooting and basic service repairs on customer equipment.
• Assist more experienced field engineers with equipment installations and more complex repairs.
• Proactively engage with other team members to ensure appropriate solution for the customer.
• Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction.
• Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing and ordering parts.
• Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues.

Qualifications / Technical Requirements

• Associate degree in related field or equivalent military education and 2 years of experience servicing electronic equipment, or high school diploma/GED and 4 years of relevant experience, or graduate of the GEHC Apprentice Program.
• Must have and maintain a valid Driver’s License.
• Experience with Web applications as well as Microsoft suite of products.
• Legal authorization to work in the U. S. is required. We will not sponsor individuals for employment visas, now or in the future.
• Ability to be available after hours and/or work a rotating on-call schedule including weekends.
• Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction.
• Preferred Qualifications
• Technical capabilities in diagnostic imaging.
• Ability to lift, carry, push and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.

Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world‑changing realities.

Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

For U.

S. based positions only, the pay range for this position is $69,040.00–$103,560.00 Annual.

Compensation decisions are dependent on each individual’s skills, qualifications, experience and location.

The position may also be eligible to earn performance‑based incentive compensation.

GE Health Care offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

GE Health Care is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Health Care will only employ those who are legally authorized to work in the United States for this opening.

Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE Health Care does not currently require U.

S. employees to be vaccinated against COVID‑19, some GE Health Care customers have vaccination mandates that may apply to certain GE Health Care employees.

Relocation Assistance Provided

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