Mandarin Oriental, Geneva
is looking for a
Floor Supervisor
to join our
Housekeeping
Team.
Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a Fan of the Exceptional.
Mandarin Oriental, Geneva
is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Geneva , ideally located on the banks of the Rhône River, is a true landmark combining timeless Swiss elegance with Mandarin Oriental’s renowned hospitality. With 181 rooms and suites, exceptional restaurants, and a passionate team of professionals, the hotel embodies our mission to transform the ordinary into the exceptional every single day.
About the Job Based at Mandarin Oriental, Geneva, the Floor Supervisor reports directly to the
Head Housekeeper.
Responsibilities
Maintain cleanliness standards
Distribute and control keys
Handle lost property
Respond promptly to customer requests
Ensure corridors and offices are tidy to prevent obstruction of emergency exits
Report suspicious behavior or unusual objects for customer safety
Participate in the training of new subordinates and ongoing training of others
Ensure smooth shift transitions
Organize the work of subordinates
Welcome and serve customers according to the hospitality principles of a 5-star hotel, in line with expectations of the Mandarin Oriental Group and Swiss Deluxe
Handle customer complaints according to the LQE procedure and refer all customer comments to management
Adhere to and apply the Mandarin Oriental principles set out in "Our Commitments."
Qualifications
Previous experience in housekeeping.
Team spirit, curiosity, and a desire to learn and grow.
Good communication skills and a flexible attitude.
Valid Swiss work permit or European passport.
Our Commitment to You
Learning & Development
– Craft unique learning and development programmes for each stage of your career so that you continue to grow and thrive.
MOstay
– Enjoy complimentary stays and special rates for you and your loved ones at our hotels around the world.
Health & Colleague Wellness
– Health benefits and wellness programmes globally to support work‑life balance.
Local Benefits at Mandarin Oriental, Geneva
A competitive salary and benefits package in line with the Swiss luxury hospitality market.
Daily meals provided at our staff restaurant.
Uniform provided and maintained by the hotel.
We’re Fans. Are you?
#J-18808-Ljbffr
is looking for a
Floor Supervisor
to join our
Housekeeping
Team.
Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a Fan of the Exceptional.
Mandarin Oriental, Geneva
is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Geneva , ideally located on the banks of the Rhône River, is a true landmark combining timeless Swiss elegance with Mandarin Oriental’s renowned hospitality. With 181 rooms and suites, exceptional restaurants, and a passionate team of professionals, the hotel embodies our mission to transform the ordinary into the exceptional every single day.
About the Job Based at Mandarin Oriental, Geneva, the Floor Supervisor reports directly to the
Head Housekeeper.
Responsibilities
Maintain cleanliness standards
Distribute and control keys
Handle lost property
Respond promptly to customer requests
Ensure corridors and offices are tidy to prevent obstruction of emergency exits
Report suspicious behavior or unusual objects for customer safety
Participate in the training of new subordinates and ongoing training of others
Ensure smooth shift transitions
Organize the work of subordinates
Welcome and serve customers according to the hospitality principles of a 5-star hotel, in line with expectations of the Mandarin Oriental Group and Swiss Deluxe
Handle customer complaints according to the LQE procedure and refer all customer comments to management
Adhere to and apply the Mandarin Oriental principles set out in "Our Commitments."
Qualifications
Previous experience in housekeeping.
Team spirit, curiosity, and a desire to learn and grow.
Good communication skills and a flexible attitude.
Valid Swiss work permit or European passport.
Our Commitment to You
Learning & Development
– Craft unique learning and development programmes for each stage of your career so that you continue to grow and thrive.
MOstay
– Enjoy complimentary stays and special rates for you and your loved ones at our hotels around the world.
Health & Colleague Wellness
– Health benefits and wellness programmes globally to support work‑life balance.
Local Benefits at Mandarin Oriental, Geneva
A competitive salary and benefits package in line with the Swiss luxury hospitality market.
Daily meals provided at our staff restaurant.
Uniform provided and maintained by the hotel.
We’re Fans. Are you?
#J-18808-Ljbffr
