Inside Sales Client Manager

Key Responsibilities

• Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
• Minimizes churn and maximizes retention in assigned accounts.
• Drives client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
• Uses the company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
• Presents new and additional offerings to clients.
• Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
• Builds relationships with clients and displays an interest in and knowledge of the client environment.
• Identifies opportunities for up‑selling of solutions and services and display superior telephone etiquette.
• Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment.
• Complies with and adheres to pre‑identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
• Adheres to Finance standards and procedures to reduce costs and report associated risk.
• Required Skills and Competencies
• Sales business acumen.

The skills supporting successful selling through organizational and business outcome mindset.

Success will require focusing on planning, leveraging tools and data, and concentrating on the company’s business requirements.

Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company’s portfolio of services.

• Sales client engagement and management.

The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth.

Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations.

Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.

• Sales solution skills.

The knowledge of the company’s offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor.

Success will require the ability to link company offerings, including high‑value services to a specific client and prospect needs and outcomes.

• Sales pursuit.

The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients.

Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

• Academic Qualifications and Certifications
• Relevant High School Diploma or Certification.
• Required Experience
• 2+ years demonstrated experience in a similar role in a similar environment.
• 2+ years sales and client engagement experience.
• 2+ years demonstrated experience negotiating with clients and vendor.
• 2+ years demonstrated experience analyzing commercial information.

Compensation

NTT DATA provides a reasonable range of compensation for U.

S.-based positions.

The starting pay range for this remote role is $57,000-105,000.

This range reflects the minimum and maximum target compensation for the position across all US locations.

Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

Benefits

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally‑required benefits.

• Workplace Type
• Remote Working
• Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

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