Investigator, Asset Protection(Nashville)-A&F Co.

Job Description

What Will You Be Doing?

• Responsible for the execution of Asset Protection initiatives in assigned locations 5-10 stores, as well as, implementation of shortage reduction programs in high shrink location(s).
• Provide in person and remote support to local store management to meet strategic asset protection objectives.
• Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service.
• Routine monthly travel to Focus Stores. Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers.
• Provide clear and consistent training to all store personnel on Asset Protection Initiatives. safety communication guidelines and current crisis management protocols.
• Commit to the highest degree of professionalism, integrity, and customer service.
• Complete AP and Physical Security audits on a routine basis.
• Complete special projects as assigned by Regional Manager of Asset Protection.
• Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring and OMNI compliance.
• Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance.
• Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty.
• Conduct internal investigations for inventory, cash loss, and violations of policy.
• Prepare case reports covering investigation and case details.
• Manage initial investigative processes for all internal investigations within assigned alignment and the District when applicable.
• Serve as a liaison between store/APA investigations and certified market interviewers.
• Support investigations related to internal loss throughout the assigned region while partnering with GHO Analysts.
• Conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with company apprehension policies.
• Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations.
• Represent company in court proceedings related to investigations.
• Maintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners.
• Provide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocols.
• Utilize analytics software to develop specific store loss prevention strategies.
• Participate in corporate operational test programs to gauge viability of program evolution.

Provide relevant observational data to the Global Home Office to inform policy decisions.

• Responsible for ensuring accurate execution of Store Programs. Routinely provide relevant feedback to store leaders regarding operational efficiency.
• Effectively identify and implement solutions to eliminate store margin erosion.
• Support new stores through physical store visitation and pre-open audits to ensure smooth and timely openings.

What Do You Need To Bring?

• 4-year degree preferred.
• 2 or more years of experience in Asset Protection, multi-location experience preferred.
• Strong communication and interpersonal skills.
• Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines.
• Ability to work nights, evenings and weekends appropriate to retail business needs.
• Must pass a comprehensive background investigation.
• Must have a reliable means of transportation.

This job is located at A&F Co. stores in Nashville, TN.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.

Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie. com, abercrombiekids. com and hollisterco. com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

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