IT Enterprise Application Administrator

• IT Enterprise Application Administrator
• Position Overview and Objective

As the IT Enterprise Application Administrator, you will provide support and expertise in the design, implementation, administration, and support of Microsoft 365 core applications (Share Point, One Drive, Email, Purview and Power Platforms), Atlassian (Jira and Confluence), and enterprise AI platforms.

You will support existing and future systems while enabling secure, scalable integration across global business environments.

This role focuses on Microsoft 365 core applications administration and design, Microsoft 365 cloud services, and Saa S application integration through APIs and automation.

You will work with internal and external teams to implement AI‑powered solutions, streamline business processes, and improve employee productivity.

Responsibilities

• Provide support for enterprise applications, including Microsoft 365 apps, Atlassian (Jira and Confluence), and AI platforms.
• Design, implement, administer, maintain, and support enterprise collaboration and productivity platforms.
• Support existing enterprise systems while planning and implementing future technology solutions.
• Design and maintain secure, scalable integrations between Saa S applications using APIs, automation, and workflow technologies.
• Implement and support AI‑powered tools and solutions to improve business operations and employee productivity.
• Identify opportunities to streamline and automate business processes through cloud technologies and AI capabilities.
• Ensure enterprise platforms and integrations meet security, compliance, governance, and regulatory requirements.
• Troubleshoot, optimize, and provide ongoing support for enterprise applications and integrations.
• Evaluate emerging technologies and recommend improvements that support digital transformation initiatives.
• Establish and maintain best practices for cloud services, collaboration platforms, AI adoption, and application governance.
• Participate in on‑call rotation.
• Any other responsibilities assigned by your manager.
• Ability to travel within the US and internationally.

Experience and Requirements

• Associate degree preferred or equivalent in Computer Science, Information Technology or related field, or 2-5 years of experience working in Office 365 and/or cloud related systems.
• Strong experience with M365 core platform Administration and site design; architectural experience would be a plus.
• Experience with scripting (Power Shell, Python or Bash).
• Key Focus Areas
• Enterprise AI Platforms.
• Saa S Application Integration (APIs & Automation).
• Share Point, Power Platform, Purview Data Classification / DLP Administration & Design.
• Microsoft 365 Cloud Services.
• Jira & Confluence Administration.
• Security, Compliance & Governance.
• Business Process Automation & Productivity Enhancement.
• Preferred Qualifications
• Experience working with Enterprise AI Platforms.
• Strong experience with Saa S Application Integration (APIs & Automation).
• Experience working with Atlassian cloud stack including JIRA and Confluence administration. Understanding of Jira/Confluence add‑ons and integration workflows.
• Strong experience with scripting (Power Shell, Python or Bash).
• Strong experience working with M365 core collaboration stack of applications.
• Experience working with agile methodology.
• Experience working with Service Now.
• Environment and Physical Demands
• Work is primarily sedentary in nature and can be executed sitting or standing in an office environment.
• Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity.
• If located in a company office, often requires mobility to physically navigate the space.
• In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations.
• May include moving or lifting of 25 pounds or less (e. g., office chair, reams of paper).
• On-Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.

Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.

We understand that technical, bandwidth, or location‑related challenges may occasionally prevent video use.

If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

Equal Opportunity & Accessibility

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities.

As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible.

Please let us know if you require any accommodation by emailing recruiting@arcticwolf. com.

View our Hiring Page to learn more about our application process.

Security

Requirements: All duties and responsibilities are performed in accordance with Arctic Wolf Network’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of business information.

Background checks are required for this position.

This position may require access to information protected under U.

S. export control laws and regulations, including the Export Administration Regulations (“EAR”).

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