Key Account Manager, Vaccines – Western Canada (British Columbia) / Gestionnaire de comptes str[...]

Job Description

Our Vaccines team is committed to reducing the burden of preventable diseases in Canada.

Through collaboration with internal and external stakeholders we strive to increase disease and immunization awareness in the community.

We are a high performing team committed to empowering health professionals and patients to act towards preventable diseases.

A Key Account Manager is a trusted advisor and primary point of contact for key customer accounts.

The Key Account Manager is responsible for partnering with key accounts (such as public health, pharmacies, group medical practices, health care provider associations, etc.) to drive vaccine uptake across the patient journey in alignment with our Company’s strategic objectives and areas of mutual interest to the customer.

The Key Account Manager reports to our Vaccines Regional Business Manager in Western Canada and works closely with colleagues from other functions: Marketing, Access, Policy, Legal & Compliance and more.

Key Responsibilities

• Build strong partnership and long‑term engagement with key accounts and public health units, through the co‑creation of business solutions that are win‑win for our Company and the customers.
• Identify unmet and/or evolving customer needs through in‑depth market and customer understanding, as well as strong account planning.
• Develop, implement, and execute strategic business plans in collaboration with the key account, considering short and long‑term business opportunities.
• Monitor customer account plans through clear measures of success, and track projects based on metrics and Key Performance Indicators to deliver on our Company and the key account’s goals.
• Collaborate and partner with cross‑functional teams to maximize opportunities within key accounts, while ensuring alignment with business strategies.
• Identify new and innovative solutions to address customer needs and challenges as well as creative ways to deliver value to customers.
• Leverage data analytics and business insights to identify new opportunities and drive business growth.
• Incorporate learnings to reshape the key account’s strategy and customer’s plans.

Qualifications

• Bachelor’s degree in Business or equivalent.
• Previous experience in key account management/sales/supplier management.
• Knowledge and prior experience in the life‑sciences and public health is considered an asset.

Skills/Competencies

• Self‑starter that thrives in a fast‑paced and ever‑changing environment.
• Strong customer relationship building skills.
• Excellent strategic and analytical thinking skills.
• Passion for success.
• Team player with a keen ability to collaborate with multiple stakeholders.
• Demonstrated leadership and entrepreneurial spirit.
• Strong business and financial acumen.
• Demonstrated critical thinking and problem‐solving ability.
• Demonstrated ability to navigate in complex and ambiguous situations.
• Proven capacity to influence and drive change.
• Solution‑oriented and persistent in developing long‑lasting partnerships.
• Strong written and verbal communication.
• Language requirement: English.
• Travel and Place of Residence
• Travel is required.
• The ideal candidate must be located in Vancouver, British Columbia.

We may use artificial intelligence and automated tools to support our recruitment process.

AI tools are used to support, but not replace, human judgment.

All hiring decisions are made by our hiring managers.

We are proud to be a company that values the contribution of diverse, talented, and engaged people.

The fastest way to foster innovation is to bring diverse ideas together in an inclusive environment.

We encourage colleagues to respectfully challenge each other’s viewpoints and solve problems collectively.

We are an employer that subscribes to the principle of equal opportunity and are committed to fostering an inclusive and diverse workplace.

We encourage applications from all qualified individuals.

Conforming to our accommodation policies and applicable provincial and federal legislation regarding accessibility, we are committed to providing reasonable accommodation throughout the recruitment process.

Job Posting End Date

• 07/23/2026
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