Medical Imaging Field Engineer - St. Louis, MO

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• Service Area – St. Louis, MO
• Shift Requirements: Monday–Friday, 12:00 – 21:00

Role Summary

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer, you will be responsible for:

• You will be servicing Medical Imaging Equipment in the St. Louis, MO area.
• You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• You will establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
• Ideal Candidate

We are looking for someone who has

• Knowledge and experience performing service, preventive maintenance and modifications on medical imaging equipment at customer sites with minimal supervision.
• Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
• Experience in testing, repairing and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Proficiency in the use of tools and service test equipment.
• General understanding of the principles of electricity, power supplies, and grounding.
• Required Skills
• Minimum high school diploma; technical Associate’s Degree or equivalent preferred.
• Proficiency in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
• Proficiency in all necessary network applications and tools (including but not limited to e VO, Butler, MS Office applications, Concur, NAM Customer Service website — Engineer Tools).
• 3+ years’ experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Valid driver’s license and ability to drive independently day and night, with a good driving record.
• Physical requirements: lifting 50 lbs (floor to above waist/head), walking, ladder/step stool climbing, bending, twisting, sitting work, squatting work, standing work, high reach, fine grasping manipulation, good vision, and ability to work alone.
• Excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology, including mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.

Compensation

Base pay range: $58,240 - $80,080. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safety time.

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