Product Owner

Overview

CACI is looking for a Product Owner to support U.

European Command’s Knowledge Management team in delivering innovative, user-centered solutions that improve decision-making, enhance information sharing, and streamline business processes.

The Product Owner applies technical expertise, customer engagement, and design thinking to develop and sustain enterprise KM tools and practices across multiple classification levels.

The Product Owner is responsible for capturing operational requirements, translating them into actionable user stories, and maintaining a prioritized backlog that supports the command’s mission objectives.

The product owner utilizes JIRA and Confluence to manage requirements, track sprint delivery, and maintain transparency across the development lifecycle.

Responsibilities

• Owns the product vision and roadmap, ensuring development priorities are aligned with USEUCOM’s operational needs and strategic initiatives.
• Interfaces with directorates, functional area representatives, and mission partners to capture evolving requirements and operational gaps.
• Converts mission objectives and stakeholder inputs into actionable user stories with clear acceptance criteria.
• Maintains a well-defined, prioritized product backlog in JIRA, ensuring work items are properly scoped, estimated, and aligned to sprint timelines.
• Assists with the creation of contract deliverable documentation.
• Elicits detailed requirements from end users and command stakeholders using structured interviews, mission analysis, and operational reviews.
• Collaborates with engineers to ensure stories are feasible, testable, and technically sound.

Qualifications

• Required
• Active SECRET clearance with ability to obtain/maintain TS/SCI.
• Ability to obtain a TESA visa in Germany – BA/BS + 5 years, AA/AS + 7 years, major cert + 9 years, or 11 years of specialized KM/IT experience.
• 3 years’ experience managing IT projects using Agile Scrum or Kanban methodologies in a military HQ or joint command environment.
• 5 years’ experience in software development, software engineering, and/or IT system and network architecture supporting enterprise-wide IT solutions.
• Experience with Agile development environments, including familiarity with Service Now, Confluence/JIRA, or similar KM platforms.
• Strong communication skills; able to brief senior leaders and work in a collaborative, fast-paced environment.
• Demonstrated expertise in qualitative user research methods, including proficiency in conducting structured user interviews, developing interview guides, and applying techniques for uncovering user motivations and behaviors as outlined in established UX research frameworks.
• Do D 8570.1 IAT Level II certification. Ability to obtain Security+ within 90 days of hire.
• Desired
• Experience with SAFe.
• System Analysis experience.
• Experience with IT Service Management.
• Experience with network and IT monitoring concepts.
• Experience using, deploying or supporting Service Now, Splunk or Tableau.
• ITILv4 Certification.
• Pay Range

CACI is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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