Senior Inside Sales Representative, Service

Senior Inside Sales Representative, Service

The Senior Inside Sales Representative, Service is accountable for delivering annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line) and drives growth by retaining existing contracts, converting time-and-material customers, and capturing demand as instruments transition out of warranty for Leica Biosystems customers.

Responsibilities

• Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle.
• Drive contract renewal and penetration by proactively engaging customers ahead of warranty expiration and converting time-and-material accounts to contract coverage.
• Translate customer needs into value-based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership.
• Own territory execution and forecasting using CRM and quoting tools to manage pipeline, track performance, and deliver accurate forecasts.
• Partner cross-functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience.

Essential Requirements

Bachelor’s or Master’s degree; 3–5+ years of relevant experience.

• Demonstrated ability to manage a pipeline and consistently deliver against revenue targets.
• Strong negotiation skills, including pricing, service scope, and risk trade-offs.
• Experience using CRM tools (e. g., Salesforce) and ERP systems (e. g., SAP, Oracle), with proficiency in Microsoft Office.
• Travel, Motor Vehicle Record & Physical/Environment Requirements
• Ability to travel 10%-15%, overnight, within territory or locations and/or for company meetings.
• Must have a valid driver’s license with an acceptable driving record.
• Preferred Experience
• Experience selling service contracts for clinical, diagnostic, or research equipment.
• Exposure to lean principles and continuous improvement tools to identify and act on process gaps.

Compensation & Benefits

Annualized salary range

$85,280 - $104,000 . Eligible for Sales Incentive Compensation (SIP); total target compensation at plan (base + SIC):

• Also eligible for bonus/incentive pay.
• Comprehensive benefits package including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
• Eligible for a remote work arrangement.
• Equal Opportunity Employer

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

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