SIU Field Investigator - Los Angeles, CA

SIU Field Investigator - Los Angeles, CA

Responsibilities

• Conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses.
• Evaluate information to determine its credibility.
• Refer and coordinate investigation assignments to outside agencies.
• Provide training and support to all departments in the claims handling process.
• Basic Qualifications
• High School Diploma or General Equivalency Diploma.
• 3+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience; or 4 years prior investigative law enforcement (including military); or relevant fraud industry investigation experience.
• Experience handling in‑person or phone statements from various parties in an investigation in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions.
• Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected for fraud investigations.
• Demonstrated ability to organize and prioritize heavy claim volume workloads and stressful situations.
• Must maintain a professional attitude and appearance at all times.
• Must be able to document files in a clear, concise, professional written manner.
• Must be able to obtain and maintain a valid driver's license, certifications and permits in accordance with state and federal regulations.
• Must be able to lift, carry and move materials and equipment, including up and down vehicle steps.
• Must be able to climb on, off, in, around, and under vehicles, including RVs and commercial vehicles.
• Must exercise caution and awareness of surroundings while performing essential duties.
• Must be able to learn and apply large amounts of technical and procedural information.
• Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology.
• Desired Qualifications
• 4‑year degree or higher.
• Current or prior SIU investigations experience working in diverse teams across different SIU job functions.
• Experience handling financial, casualty, bodily injury, worker’s compensation, commercial, marine, auto, property and underwriting fraud investigations.
• Ability to handle complex fraud cases and/or rings.
• Knowledge of how to use public record systems, and/or claims and policy databases to support an investigation.
• Ability to work with minimal direct supervision and manage an active case load.
• Working Conditions
• Must utilize personal protective equipment as necessary.
• Must work indoors and outdoors, in inclement weather, in dim or bright light and subject to adverse weather conditions and noise.
• Duty performed in field, auto repair environment or business location under minimum supervision.
• Must maintain acceptable driving record and valid state driver’s license.
• Must drive assigned vehicle for extended periods as needed.
• Must utilize laptops, Microsoft Office, web‑based applications, cameras, hands‑free cellular devices, and calculators.
• Must perform duties in an automobile used as a mobile workstation.
• Salary & Benefits

Base salary: $36.63 – $57.49 per hour (annual range not specified).

The above hourly range is a general guideline.

Final hourly rate/annual salary will depend on factors such as scope of role, candidate’s experience, education and training, work location, and market and business considerations.

Benefits include competitive pay, comprehensive health and wellness benefits (details not provided), and flexibility to support well‑being and future.

The GEICO Pledge: Great Company, Great Careers, Great Culture, Great Rewards.

Equal Opportunity Employer

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.

GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company.

This applies to all applicants and associates.

GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability.

We do not condone or tolerate an atmosphere of intimidation or harassment.

We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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