Sr System Engineer Managed Services

The Sr System Engineer Managed Services supports business solutions.

The purpose of this role is to develop business software solutions for complex and large-scale projects through object and data modeling, database design, programming, quality assurance, and implementation support.

The Sr System Engineer participates in application standards development and serves as an evangelist for best practices.

What you Will Do

• Perform all stages of the infrastructure development lifecycle, including requirements gathering, design, development, testing, and deployment.
• Lead development of automation solutions and configuration frameworks using Ansible and Python to support provisioning, compliance enforcement, and patching workflows.
• Develop detailed estimates for platform improvements and participate in capacity planning, performance analysis, and optimization efforts.
• Collaborate with project managers, architects, and stakeholders to determine requirements, estimate work, and deliver solutions aligned with platform roadmaps.
• Define and implement CI/CD pipelines and automation strategies for deploying infrastructure-as-code, system updates, and platform configurations.
• Lead and develop high-level system narratives, storyboards, and user interface prototypes.
• Write and maintain documentation, system narratives, workflow diagrams, and user guides to support repeatable automation processes and onboarding of team members.
• Lead and develop system test plans, ensure software quality assurance (SQA) standards are achieved, and validate that business goals are accomplished.
• Contribute to solution architecture and internal tooling decisions that balance security, cost, performance, and operational simplicity.
• Ensure software quality by conducting code reviews, writing unit and integration tests, and enforcing adherence to CDW’s infrastructure coding standards.
• Identify issues that require more attention, and work to resolve issues based on an understanding of the business problem being solved.
• Make technical decisions to meet the design goals laid out in product roadmap and by management.
• Identify and resolve technical blockers by collaborating with subject matter experts and aligning cross-functional efforts.
• Drive test automation and validation of infrastructure tooling to ensure functional correctness, resilience, and compliance to engineering standards.
• Direct and focus the efforts of the technical project team.
• Deliver work products on time and in alignment with project milestones and report progress to stakeholders and leadership.
• Report project/task status to management.

What we expect of you

• Bachelor’s degree in computer science, Software Engineering or related field and 5 years application development experience or 4 years CDW Application Development experience, OR
• 9 years system engineering experience, or 8 years CDW systems engineering, infrastructure automation, or Dev Ops roles
• Proficient in writing clean, maintainable Python code for automation tooling, systems integration, and orchestration.
• Advanced knowledge of Ansible, including role development, templating, inventory management, and custom filters/modules.
• Experience delivering solutions in Agile environments and participating in iterative planning and continuous delivery workflows.
• Advanced knowledge of object-oriented design, and programming techniques.
• Excellent written and verbal communication skills with the ability to effectively interact with and present to all stakeholders including senior leadership.
• Strong organizational, planning, and creative problem solving-skills with critical attention to detail.
• Demonstrated success of facilitation and solutions implementation.
• Proven track record of leading application development projects.
• History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
• Deep expertise in Unix/Linux systems development and automation.
• Experience designing, implementing, and maintaining CI/CD pipelines using tools like Git Hub Actions, Git Lab CI, or similar.
• Good understanding of Agile Delivery Methodology & experience in working with Scrum teams.
• Strong understanding of Git workflows, pull request reviews, and managing infrastructure codebases at scale.
• The person should have a technical aptitude to implement new technologies and articulate the solutions to the internal and external team.
• Experience in integrating with APIs, secrets management platforms (e. g., Vault), and service catalogs.
• Solid grasp of networking fundamentals (DNS, DHCP, TCP/IP, routing) and infrastructure components like load balancers, VPNs, firewalls, etc.
• Familiarity with containerization concepts (e. g., Docker) and deployment automation in Kubernetes or other orchestration environments.
• Ability to participate in architectural reviews and make informed design decisions related to reliability, performance, and maintainability.
• Experience in Agile SAFe Framework preferred.
• Familiarity with observability tools (Open Telemetry, Prometheus, Grafana, Dynatrace) and instrumentation strategies for infrastructure tooling.
• Exposure to hybrid cloud environments and experience working with platform services on AWS, Azure, or GCP.
• Ability to think through performance requirements for a system and lead optimizing/tuning, a plus.

Pay range: $103,000 - $148,190 depending on experience and skill set.

Annual bonus target of 10% subject to terms and conditions of plan.

Salary ranges may be subject to geographic differentials.

Benefits overview: https://cdw. benefit-info. com/

CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever‑evolving technology and tools.

We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI.

Our goal is to create a culture where AI enhances—not replaces—human creativity and decision‑making.

You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additional information

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants.

During our application process, our goal is to understand your experience, strengths, skills, and qualifications.

As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating.

We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible.

We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

CDW is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

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