Functional Consultant & Project Support - Retail Operations (f/m/x)

ABOUT THE DOUGLAS GROUP

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,900 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2023/24, the DOUGLAS Group generated sales of 4.45 billion euros and employed around 19,200 people across Europe. It was named the World’s Top Company for Women in 2025 among all retail and wholesale companies by Forbes. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.

For further information please visit the DOUGLAS Group Website .

DEIN Arbeitsumfeld

For our Business Technology Team we are looking for you as

TASKS WITH IMPACT

You are part of the Digital Retail Solutions team and thus partner for our international IT teams, business departments and suppliers. As a product expert, you are responsible for systems, applications, processes, and operational tasks within the scope of Store Operation Solutions: with these products, we support processes and tasks in our stores with the aim of simplifying the daily routine for our beauty experts on the sales floor.

• Project support, such as stakeholder management, conducting RFPs, or coordinating international rollouts
• Optimize solutions in terms of state-of-the-art technology and user journey
• Coordinate and support in daily business operations including assisting in finding solutions in support cases
• Capturing, conceptualizing and implementing new requirements as well as documentation – always keeping the overall architecture in mind
• Coordinate and conduct testing
• Create training materials and carry out training sessions

YOUR SKILLS

• Completed degree in Business Informatics, Business Administration, or a comparable field of study
• Professional experience in a similar role in the retail sector
• Interest and enthusiasm for the retail business as well as a tech-savvy attitude
• Solution-oriented, organized, and independent way of working
• You are passionate about innovative technologies and willing to constantly develop yourself
• Ideally, knowledge of mobile Android devices or store operation tools for retail stores
• Strong stakeholder management skills and transparent communication
• Very good German and English language skills

OUR BENEFITS FOR YOU

️ We enable you with trust and space to drive things forward independently

With us, an open culture is what you can expect, providing plenty of room for new ideas

Direct communication and fair collaboration are important for us

Your personal development: We want you to grow with us. Become part of our mentoring program, make use of our E-learning platforms and take advantage of many more individual development offers.

30 days of vacation per year

You like a hybrid working model? We offer a balance between mobile work and office days in a collaborative environment (average of 8 days/month)

Cherry on top: Our employee discount for both online and in store is the cherry on the top. Not enough? More discount opportunities are available to you thanks to our corporate benefits.

️ You like fitness? Great! Then our gym pass is just right for you.

???? Canteen & bistro, as well as free drinks

A positive and motivating environment & celebrating successes at regular company events such as DOClub, summer party, Women’s Day, etc.

DOES THIS APPLY TO YOU?

Then become part of our international company and send your application including your earliest possible starting date and your salary expectations.

As an international employer, we stand for equal opportunities and diversity. Therefore, we welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if you want us to allow more time for the application process.

We can’t wait to meet you!

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