Senior Strategic Account Manager – Pharma Serialization & Traceability

Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets. With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.

About the role

Systech (a Dover company) is hiring a Senior Account Manager to own a portfolio of pharmaceutical, life sciences, and brand protection accounts across an assigned EMEA territory. This is not a high-volume outbound calling role, and it's not a role where you wait on marketing to hand you everything, either. The majority of your book will be a focused set of large, strategic accounts you own long-term, proactively deepening relationships and expanding footprint, rather than waiting for a renewal cycle to prompt engagement. Alongside that, you'll develop a smaller number of new customer relationships yourself, and work qualified leads our marketing and business development teams bring you. Quota applies to everything you close, whichever source it came from - a deal you developed yourself counts the same as one marketing generated for you.

What you'll own

• Drive strategic accounts: act as the senior commercial owner for several of Systech's largest accounts, proactively deepening the relationship and expanding footprint rather than waiting for renewal cycles to prompt engagement
• Develop new customers: identify a focused set of strategic target accounts in your territory and build relationships with them over time through direct, high-value engagement, alongside qualified leads from our marketing and business development teams. This is about a handful of accounts you cultivate deliberately, not a high-volume call list
• Run complex, enterprise deals end-to-end - typical deal size $250K-$1M+ ACV, sales cycles of 6-12+ months, multiple stakeholders and buying committees
• Lead discovery, solution mapping, and executive-level presentations, partnering with a solution consultant to demonstrate Systech's platform
• Build and defend a credible forecast; manage pipeline, next steps, and account plans in the CRM
• Navigate procurement, legal, and multi-stakeholder negotiations through to close
• Represent the voice of the customer internally and work cross-functionally with marketing, solution consulting, and delivery

What you bring

• 10+ years of enterprise, full-cycle sales experience
• A track record of both winning new enterprise logos and growing existing accounts - not just one side of that
• A self-starter mindset: comfortable driving your own accounts forward and identifying targets, building relationships, and creating opportunities, rather than waiting for leads or instructions
• Comfort running long (6-12+ month), multi-stakeholder deal cycles at $250K+ ACV
• Experience selling complex, technical software/SaaS solutions to enterprise buyers
• Strong executive presence; credible in the room with VP- and C-level stakeholders
• Fluency in English
• Experience in pharmaceutical, life sciences, packaging, contract manufacturing, supply chain, or brand protection
• Familiarity with a formal sales methodology such as MEDDPICC
• An additional regional language (German, French, Dutch), useful depending on territory
• CRM discipline (Salesforce or similar)

How we work

Remote-first: work from wherever you do your best work. Occasional travel to customer sites and team gatherings - enough to build real relationships, not so much it takes over your calendar.

What's in it for you

• Market-leading base pay plus uncapped, aggressive commission on a role with real strategic-account upside
• The autonomy and trust to run your territory your way
• The backing of Dover, an $8B global industrial and technology enterprise investing in Systech's growth
• A recognized market leader in pharmaceutical serialization, brand protection, and supply chain compliance, expanding into new verticals and geographies
• Marketing and business development support that fills a meaningful share of your pipeline, alongside the room to build the rest through your own network
• A deep bench of solution consulting and delivery SMEs who've shipped mission-critical systems for the world's largest companies

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

We Are Dover Dover is a diversified global manufacturer and solutions provider. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach, our team takes an ownership mindset, collaborating with customers to redefine what's possible.

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