Veröffentlicht : 10/08/2026Ort : DQS Germany FrankfurtGesellschaft : DQS Germany GmbH Customer Service Global AccountsArt der Anstellung : Full timeReferenznummer : f94c4517b381100121b58e0d8b280000Ihre RolleCoordinate and oversee audit planning, including alignment with all relevant stakeholdersSupport the Account Management team in developing and strengthening customer relationshipsHandle customer inquiries via phone and emailPrepare and issue quotationsPrepare certification documentsConduct customer satisfaction surveysProcess customer complaints and contract cancellationsMaintain and update data across various systemsIhr ProfilCompleted commercial vocational training, e.g. as a Freight Forwarding and Logistics Services Clerk, Industrial Clerk, or a career changer with relevant experienceConfident and professional demeanor with strong communication skills in both digital and face-to-face interactions across various organizational levelsA proactive, structured, and solution-oriented way of working, combined with a strong customer service mindsetProficiency in Microsoft Office applicationsExcellent German and very good English language skillsStellenanzeigenSie haben nicht das Passende für sich gefunden? Schauen Sie gerne erneut in unsere Übersicht. Zurück zur Übersicht #J-18808-Ljbffr
Kontaktdaten:
DQS South Africa (Pty) Ltd. Recruiting-Team
