Technical Operations Specialist / Working Student (all genders)

THE ROLE & THE TEAMAs a Technical Operations Specialist you will be crucial in supporting ongoing operational issues and ensuring consistent operational support for our internal Zalando Business users. You will contribute to maintaining and extending reusable runbooks and troubleshooting and resolving production issues enhancing our operational capabilities and data integrity. This role offers the opportunity to gain specialised expertise in TechOps support competencies and contribute to the stability of our systems.INCLUSIVE BY DESIGNAt Zalando our vision is to be inclusive by design. And this vision starts with ourhiring – we do not discriminate on the basis of gender identity sexual orientation personal expression ethnicity religious belief or disability status. You are welcome to leave out your picture age or marital status from your application. We only assess candidates on their qualifications and merit.We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need so we can best support you throughout the hiring process. – our diversity & inclusion strategy: employee resource groups: WED LOVE YOU TO DO (AND LOVE DOING)Provide reliable and consistent support for ongoing operational tasks and daily support issues focusing on system stability and data consistency.Contribute to the maintenance and extension of reusable runbooks ensuring efficient and standardised operational procedures.Troubleshoot and resolve complex production issues for our internal Zalando Business users analysing system logs and data flows.Collaborate closely with stakeholders and engineering teams to implement effective technical solutions and support strategies.WED LOVE TO MEET YOU IFProficiency in SQL JSON and general data troubleshooting.Familiarity with Google Workspace i.e. Google Docs Sheets etc.Ability to work in a dynamic environment and contribute to operational excellence.Strong communication skills and a collaborative mindset.Experience with Python is a plus.OUR OFFERZalando provides a range of benefits heres an overview of what you can expect.Ask your Talent Acquisition Partner to learn more about what we offer.Employee shares program40% off fashion and beauty products sold and shipped by Zalando 30% offZalando Lounge discounts from external partners2 paid volunteering days a yearHybrid working model with 60% (or more) remote per week actual practice isup to each team to best support their collaborationWork from abroad for up to 30 working days a year27 days of vacation a year to startRelocation assistance available (subject to prior agreement)Family services including counseling and supportHealth and wellbeing options (including Gympass)Mental health support and coaching availableDrive your development through our training platform and biannual peer-to-peer reviewLearn all about Zalando and our values here: Experience:Unclear Seniority Key Skills Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law Employment Type : Part-Time Experience: years Vacancy: 1