Application Engineer - Support

dSPACE has always maintained an exemplary reputation in the area of technical support, which requires highly motivated, creative, and problem-solving engineers. In this role, you will work as part of a team to provide engineering support for:

dSPACE real-time systems

Hardware-in-the-Loop (HIL) simulation and Rapid Control Prototyping (RCP). These systems assist our customers in developing and testing mechatronic control systems and Electronic Control Units (ECUs).

dSPACE Code Generation Software

For automatic generation of highly efficient C code for mechatronic control units directly from the graphical development environment, MATLAB®/Simulink®/Stateflow.

dSPACE experiment software

Management, instrumentation and automation of HIL and RCP experiments.

Responsibilities

• Diagnosis of user problems and determining solutions through dialogue with the customer, engineering problem-solving, consultation with product development and applications engineering.
• Assisting customers with product usage and feature implementation/application.
• Providing technical expertise on dSPACE products to other internal groups, supporting their activities.
• Conducting feasibility and benchmark analyses.
• Providing product improvements and customer feedback into product development.
• Documentation and publication of problem descriptions and maintenance of FAQ lists.
• Development of demo systems.
• Assist with training activities.

Qualifications

• Bachelor´s or Master’s degree in computer science, technical computer science, electrical engineering, mechatronics, mechanical engineering or training as a technician in communications technology, information technology or equivalent education.
• Experience in one or more of the following areas is desired:
  • MATLAB®/Simulink®
  • Real-time simulation
  • Automotive bus systems
  • Microcontrollers
  • Programming in C, C++, C#, Python.
  • Microsoft Windows.
• Good problem-solving skills.
• Good communication skills (spoken and written), to present complex topics easily.
• Ability to quickly learn complex technical systems.
• A desire to learn and be challenged.

What you can expect from us

• International teams in a future-proof industry.
• dSPACE onboarding to get you off to a good start.
• Targeted trainings to enhance your technical skills.
• Flexitime for balancing work and family life.
• In cooperation with EGYM Wellpass, we offer a comprehensive company fitness program.
• We pay you a voluntary monthly net inflation compensation of €150 in addition to your salary.
• Our corporate day care center – just one of our family perks.
• Our dSPACE spirit: We are all on a first-name basis. We do not have a dress code. We are not just filling positions, we are hiring individuals.

#J-18808-Ljbffr