IT & Infrastructure Engineer

pThrough SecureSafe, DSwiss operates a trusted Swiss infrastructure for the secure exchange, delivery and storage of confidential information. Banks, insurance companies, public institutions and other regulated organisations use our solutions when data protection, data sovereignty and security are business-critical. The platform is hosted in Switzerland, is ISO 27001-certified and is based on a zero-knowledge architecture. For 17 years, hundreds of companies and institutions have placed their trust in DSwiss. /ppWe are looking for a hands‑on IT Infrastructure Engineer to join our Operations team. /ppThis is a hybrid role combining ownership of our internal IT environment with the opportunity to develop deeper expertise in infrastructure operations and platform engineering. /ppYou will take responsibility for keeping our employees productive, our devices secure, and our internal IT services running reliably. At the same time, you will work alongside experienced infrastructure engineers, gradually expanding your responsibilities into Linux systems, data center operations, virtualization, networking, automation, and modern infrastructure technologies. /ppWe don't expect you to be an expert in all these areas from day one. We're looking for someone with strong technical fundamentals, a practical approach to problem-solving, and a genuine interest in learning and growing beyond traditional IT administration. /ph3Job responsibilities /h3h3Internal IT, identity, and endpoint management /h3ulliOwn and improve day‑to‑day internal IT operations, ensuring employees have reliable and secure access to the tools and systems they need. /liliAdminister Microsoft 365 and Entra ID, including user lifecycle management, group and license management and access requests. /liliManage our Apple and Windows devices using JAMF and Microsoft Intune, including provisioning, configuration, patching and compliance reporting, applying the hardening baselines and compliance criteria defined by Information Security. /liliManage employee onboarding, offboarding, device replacements and IT asset lifecycle processes, including documented and verifiable access revocation at offboarding in line with Information Security requirements. /liliAdminister and improve Jira Service Management and Confluence, including service workflows, documentation, and knowledge management. /liliCoordinate with external IT vendors, service providers, and suppliers for IT hardware, licenses and services. /li /ulh3Infrastructure and operations /h3ulliWork closely with the Operations team to maintain and improve our on‑premises infrastructure. /liliGradually take on operational responsibilities involving Linux servers, virtualization, storage, networking, and monitoring systems. /liliAssist with hardware installations, maintenance, troubleshooting, and lifecycle management in our data centers. /liliSupport system patching, backups and operational reliability, and remediate vulnerabilities identified and prioritized by Information Security within the agreed deadlines. /liliParticipate in operational incident investigation, troubleshooting and root cause analysis, and support Information Security with technical analysis and remediation during security incidents. /liliJoin the infrastructure team's on‑call (Pikett) rotation once sufficiently trained and familiar with the environment. /liliContribute to infrastructure improvement projects and operational documentation. /li /ulh3What we are looking for /h3ulliApproximately 3–5+ years of hands‑on experience in IT administration, systems administration, or infrastructure operations. /liliPractical experience administering Microsoft 365 and Entra ID, including identity and access management. /liliExperience managing corporate Apple and/or Windows devices using tools such as JAMF or Intune. /liliSolid understanding of operating systems, networking fundamentals, DNS, VPNs, and general IT infrastructure. /liliExperience with system troubleshooting, software deployment, and patch management. /liliBasic scripting or automation experience or demonstrated ability to develop these skills. /liliAbility to independently investigate technical problems, identify root causes, and implement reliable solutions. /liliWillingness to participate in an on‑call rotation after appropriate training. /liliGood communication skills, a structured working approach, and clear technical documentation habits. /li /ulh3Nice to have /h3ulliExperience with Linux server administration. /liliExposure to virtualization platforms, storage systems, or data center environments. /liliFamiliarity with Git, GitLab, configuration management, or infrastructure‑as‑code tools such as Ansible or Terraform. /liliInterest in or initial experience with Docker, Kubernetes, or cloud infrastructure. /liliExperience with Jira Service Management and Confluence administration. /liliExperience in security‑conscious or ISO 27001‑certified environments. /liliRelevant Microsoft, JAMF, Linux, or infrastructure certifications. /li /ulh3What makes you a good fit /h3ulliYou enjoy solving technical problems and aren't afraid to investigate unfamiliar systems. /liliYou are comfortable taking ownership of day‑to‑day IT responsibilities, but you also want to understand how the infrastructure behind those systems works. /liliYou might already be a strong IT administrator looking to move toward infrastructure engineering, or a systems administrator who enjoys working across both employee IT and backend systems. /liliYou don't need to know Kubernetes, Terraform, or every aspect of data center operations today. What matters is your ability to learn, your curiosity, and your willingness to take on new challenges. /li /ulh3What you'll gain /h3ulliA clear growth path: Develop from internal IT ownership into broader infrastructure and platform engineering responsibilities. /liliHands‑on infrastructure experience: Work with real production systems, Linux servers, networking, storage, virtualization, and data center environments. /liliExposure to modern engineering practices: Learn about automation, infrastructure as code, containers, Kubernetes, and DevOps workflows. /liliMentorship and collaboration: Work directly with experienced infrastructure engineers who will support your technical development. /liliMeaningful ownership: Take responsibility for improving systems and processes rather than simply handling support tickets. /liliA security‑focused environment: Gain experience operating infrastructure where reliability, security, and compliance matter. /li /ul #J-18808-Ljbffr