- Use your previous experience and skills to review, challenge, and ultimately improve existing processes and products, leverage technology and data decreasing costs while maintaining a high-level of customer satisfaction, and ensure best practices are known and shared between all our local entities in Europe
- Fully leverage and further develop critical business skills including quantitative and qualitative analysis, project management, communications, stakeholder management in a high-functioning team environment
- Become the central point of connection between internal and external stakeholders including Product/Tech, Legal, Finance and external partners for future project rollouts
- Turn our extended warranty and maintenance subscription program into true powerhouses: set up financial targets and planning infrastructure, implement cost-controlling procedures, designing training materials, optimize product content and increase revenue through targeted revenue management & renewal initiatives
- Autonomy and demonstrated track record working with high-level stakeholders at international scale. Passion and motivation about moving tasks forward and taking ownership of topics.You are hard-working and your desire to achieve impact and results is bigger than a 9-5 working schedule
- Very good analytical skills and the ability to manage priorities to meet time-sensitive deadlines
- Up to 5 years of relevant work experience in Automotive warranty and/or maintenance contracts management, preferably working for a recognized insurer or OEM captive, ideally in an international context
- Completed studies in business administration, engineering, computer science, finance or a comparable degree programme
- Advanced knowledge in Microsoft Excel and Google Sheets
- Full proficiency in English is mandatory, every other European language is a plus
Join us, building the best way to buy and sell cars!
You do not meet 100% of the requirements? We offer room for growth and challenges to learn from.
Contact
David Westa
At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor.
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Senior Manager - Warranty and Services Expert (f/m/x) in Berlin Arbeitgeber: DUDE CHEM
Superchat ist ein hervorragender Arbeitgeber, der eine dynamische und inklusive Unternehmenskultur in Berlin bietet. Mit einem starken Fokus auf persönliche Zusammenarbeit und kontinuierliches Lernen fördern wir das Wachstum unserer Mitarbeiter durch regelmäßige Schulungen und ein jährliches Budget für persönliche Entwicklung. Unsere modernen Büros und vielfältigen Teamevents schaffen eine inspirierende Umgebung, in der jeder die Möglichkeit hat, sich zu entfalten und Teil einer lebendigen Gemeinschaft zu werden.
