Client Success Manager - Automotive industry (m/w/d)

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Client Success Manager – Automotive industry (m/w/d)

Apply locations DEU – NI – WOLFSBURG DEU – BW – STUTTGART DEU – BY – MUNICH time type Full time posted on Posted Yesterday job requisition id 51550213

Job Description:

Drive innovation. Empower clients. Shape the future of mobility.

At DXC Technology , we help global organizations harness the power of innovation to thrive on change. With a presence in 70+ countries and a client base of nearly 6,000, we deliver next-generation IT services and solutions that transform industries. Join us and be part of a team recognized globally for its commitment to excellence and corporate citizenship.

About the Role

As a Client Success Manager (CSM) , you’ll be the strategic partner and trusted advisor for key automotive clients. You’ll lead the orchestration of cross-functional teams across offerings like Embedded Software Development , R&D , Data & AI , Custom Applications , and SAP —ensuring seamless delivery, long-term client satisfaction, and sustainable growth. This is a high-impact, client-facing role that blends relationship management, technical insight, and business strategy.

What You’ll Do

Client Partnership & Growth

• Be the voice of the client within DXC’s Consulting & Engineering Services (CES)
• Build deep, trusted relationships with client stakeholders
• Understand client goals, programs, and tech landscape to align DXC solutions
• Identify and drive cross-sell opportunities with internal partners

Revenue & Account Strategy

• Collaborate with market leaders and industry SMEs to shape account plans
• Drive revenue growth through proactive opportunity creation and strategic planning
• Ensure contract renewals and long-term account health

Delivery Excellence

• Lead virtual teams across CES to ensure high-quality delivery
• Monitor KPIs like margin, staffing mix, and automation efficiency
• Oversee fixed-price projects to ensure on-time, on-budget delivery

What You Bring

• 5+ years in IT, account management, or sales-related roles
• Minimum 5 years of experience in the automotive industry
• Strong technical acumen (hands-on experience not required)
• Proven ability to coordinate complex, multi-offering accounts
• Fluent in English and German
• Client Relationship Management
• Delivery & Operational Excellence
• Forecasting & Financial Oversight
• Escalation Handling & Crisis Management
• Strategic Thinking & Business Acumen
• Communication & Influence
• Mature Leader with at least 5 years of experience as an Automotive Industry Delivery Lead or CSM
• Ability to manage multiple internal stakeholders: Recruiting, HR, RM, Sales, Solutions, Engineering Delivery
• Experience in managing cross-locations teams. I.e. experience of managing teams across several countries.
• Relevant Automotive and Manufacturing business understanding
• Ability to react fast
• Hands on
• Opened minded
• Able and willing to run extra miles
• Ability to manage proactively
• Ability to anticipate and manage the issues

Why Join Us

• Work with top-tier automotive clients on cutting-edge digital transformation
• Collaborate with global experts in a dynamic, inclusive environment
• Shape your career with learning, growth, and leadership opportunities
• Be part of a company that values innovation, integrity, and impact

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .

About Us

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world\’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues atDXC.com .

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